Covid-19 – Keeping you updated.
Correct as of: July 14 2021.
Operational pause extended and new replacement itineraries planned.
As we prepare to welcome UK guests on board Queen Elizabeth for a series of UK voyages this summer, the path for a return to international cruising is less clear. As a result of continuing global travel restrictions, we have had to once again review our international sailing plans. Unfortunately, we need to make further changes to our published schedule across our fleet. You can find the details for all of the changes on these pages, but rest assured we will be contacting all impacted guests regarding their options.
Changes to Queen Elizabeth’s itineraries.
All voyages after October 18, 2021 and on or before March 9, 2022 are now canceled and will be replaced with new voyages.
Queen Elizabeth’s Summer at Sea voyages for UK guests will be sailing this summer and we are really excited to be able to welcome guests back on board at long last.
Following these UK staycation voyages, Queen Elizabeth was due to sail from the UK to spend a season in Australia. However with the current forecasts for the lifting of restrictions in Australia, this will not be feasible and therefore all Queen Elizabeth’s intended voyages sailing on or after October 18, 2021 and on or before March 9, 2022 are now canceled.
Instead, she will continue to sail a little closer to the UK, including voyages to the Iberian Coast and the Canary Islands. She will also be taking over some of Queen Victoria’s planned itineraries. These voyages are available to book from July 2021: please visit our Grand Escapes page for more information and itineraries.
Changes to Queen Mary 2’s itineraries.
Queen Mary 2’s 2022 World Voyage from January 3 to April 24 is unfortunately now canceled and will be replaced with new voyages.
Due to the number of affected international ports of call, and when restrictions in each will be lifted, it is highly unlikely that we will be able to deliver a true Cunard World Voyage experience. Therefore, her planned 2022 World Voyage sailing from January 3 to April 24 is unfortunately now canceled.
In place of her World Voyage, Queen Mary 2 will instead sail a series of three roundtrip voyages from Southampton to the Caribbean – one will sail via the Canary Islands and two will sail via New York - as well as three short cruise breaks. These voyages are available to book from July 2021: please visit our Grand Escapes page for more information and itineraries.
Queen Mary 2’s published schedule of Transatlantic Crossings and Caribbean sailings on or after November 14, 2021 are to go ahead as planned.
Changes to Queen Victoria’s itineraries.
All voyages between September 10 and April 29, 2022 are canceled. Five of these canceled voyages will transfer to Queen Elizabeth (V126, V128, V129, V130 and V201).
The number of affected international ports of call in Queen Victoria’s 2022 World Voyage, and when restrictions in each will be lifted, means it is highly unlikely that we will be able to deliver a true Cunard World Voyage experience. Therefore, her scheduled World Voyage and associated itineraries between January 10 and April 29, 2022 have been canceled.
Due to this, and the practicalities involved in returning the full Cunard fleet to service this year, we have taken the decision to cancel Queen Victoria’s current scheduled 2021 voyages and a number of her voyages in 2022. Queen Victoria will remain out of service until late April 2022.
However, with her sister ship Queen Elizabeth resuming sailing this summer, she will now adopt five of Queen Victoria’s 2021 itineraries. These voyages are:
- V126 - The Canary Islands and Madeira, departing Southampton on Nov 1
- V128 – Bruges and Rotterdam, departing Southampton on Nov 27
- V129 - The Canary Islands, departing Southampton on Dec 1
- V130 – Atlantic Coast Adventure, departing Southampton on Dec 13
- V201 - Canary Islands Celebration departing Southampton on Dec 23
As Queen Elizabeth is the same class ship to Queen Victoria, with the same venues and layout, guests will have their booking transferred to the same stateroom grade or suite as originally selected. This transfer will happen automatically in the coming weeks and there is no need to contact us. In a small number of instances, we may not be able to transfer non-UK guest bookings over and in cases like these we or one of our travel advisor partners will be in contact with these guests shortly.
A new booking reference will be sent to all guests in due course.
Any pre-voyage purchases made for these voyages will be refunded to the credit or debit card used to pay. Guests will be able to re-book these on My Cunard, once new booking details have been received.
Finally, we will be releasing a new series of Queen Victoria voyages to Western Europe, the Baltics and the Iberian Coast, sailing between April 23, 2022 and May 20, 2022. These voyages are available to book from July 2021: please visit our Grand Escapes page for more information and itineraries.
All voyages scheduled to sail after May 20, 2022 remain unaffected.
What does this mean for me?
If your booking has been impacted by these changes, we are truly sorry. For canceled voyages where an automatic transfer to another voyage (see our Queen Victoria update above) is not an option we will be crediting your guest account with a Future Cruise Credit (FCC) worth an additional 25% of the standard deposit terms and 100% of any additional monies paid. You can redeem this FCC against any new sailing that is booked before December 31, 2021, on any voyage that is on sale at the time of booking. You have until December 31, 2021 to use your FCC on a new booking.
We have recently launched additional 2021 and 2022 voyages on Queen Mary 2, Queen Elizabeth and Queen Victoria that you can use your FCC towards. These voyages are available to book from July 2021: please visit our Grand Escapes page for more information and itineraries.
If you've pre-purchased shore experiences, dining, drinks packages or gifts for your vacation, you do not need to take any action as we will automatically refund 100% of all these monies paid over the coming weeks, to the card used to make the purchase.
If you had booked one of these now canceled cruises using an FCC from a previously canceled cruise, you will receive the same value of that FCC back. If the value of your FCC payment was less than the value of the standard deposit, you will receive the relevant FCC amount back and 125% of the cash element of the deposit paid, as an FCC. Any additional monies paid will be returned as an FCC.
How can I use my Future Cruise Credit (FCC)?
- You can put your FCC towards a new booking for any voyages on sale now or on new voyages that we introduce in the future.
- Your FCC will remain valid until December 31, 2021 and can be used to book online, via your Travel Advisor or by calling us at (800) 728-6273.
- You can also use your FCC to upgrade your stateroom or fare type on an existing booking.
Your FCC will appear in your guest account in the coming weeks. Please bear with us while we work to deliver this as quickly as possible. Once your FCC is applied, you will see this when you log in to our website. You may still make a booking, even before your FCC is showing online, by calling us or your Travel Advisor. We will then ensure that your FCC is applied as soon as it becomes available. For more information on how to use your FCC, please visit our guide.
Please note, to use your FCC to amend an existing booking you will need to contact your Travel Advisor or call (800) 728-6273 if you booked directly with us.
We would like to apologize in advance that our automated system will over the next few weeks issue an invoice that will reference cancelation fees. Please disregard this and be assured that you will not incur any fees as a result of this cancelation.
To give you more flexibility and choice for your future vacation with us, we will be launching additional 2021 and 2022 voyages in July that you can book using your FCC please visit our Grand Escapes page for more information and itineraries.
Please visit our FCC guide for more information on how to link available FCC to your account and how to use it online.
Our future sailing plans.
We are currently taking the opportunity to ensure we have in place a comprehensive suite of enhanced protocols, covering every aspect of a vacation with us. These will be in place to protect your well-being but still ensure you get the Cunard experience you hope for.
The steps we’re taking will of course be in line with the very latest guidance and have the ongoing endorsement of not only the US Government and CLIA, our industry body, but be guided by a number of world-leading experts helping not only Cunard but every brand in the Carnival Corporation, our parent company. Full details can be found on our sailing with confidence page.
Do continue to keep in touch via our social media channels and here on our website where we’ll share the latest news and updates from our fleet. In the meantime, please take care and stay well.