Before you board
Find out more about what information we require before you step on board, to make your vacation as smooth as possible.
A voyage with Cunard is a uniquely different vacation experience. With your comfort and safety in mind, please carefully consider all your on board needs including any disabilities, care requirements, and health so that we can ensure that your vacation is enjoyed to the full. Please read the information on the pages below very carefully before you complete the on board needs questionnaire on My Cunard (accessible after you have booked your voyage). This explains what we can and, in some cases, cannot accommodate. Please ensure you complete the form as soon as possible after booking, and no later than two weeks before you sail.
We hope that the following information is useful in ensuring that a vacation with Cunard will suit your requirements. However, if you have any other questions relating to accessibility, please contact accessoffice@cunard.com.
For further information on the EU Regulation 1177/2010 on the rights of passengers when traveling by sea and inland waterway, please visit our webpage.