Your on board needs

We welcome guests on board with disabilities and reduced mobility, and we aim to make everyone's stay as relaxing and comfortable as possible.

A voyage with Cunard is a uniquely different vacation experience. With your comfort and safety in mind, please carefully consider all your on board needs including any disabilities, care requirements, and health so that we can ensure that your vacation is enjoyed to the full. Please read the information on the pages below very carefully before you complete the on board needs questionnaire on My Cunard (accessible after you have booked your voyage). This explains what we can and, in some cases, cannot accommodate.

We hope that the following information is useful in ensuring that a vacation with Cunard will suit your requirements. However, if you have any other questions relating to accessibility, please contact accessibility@carnivalukgroup.com.

Before you board

Find out more about what information we require before you step on board, to make your vacation as smooth as possible.

Find out more

Impairments and conditions

Check our list of provisions for guests with specific impairments, health conditions and dietary requirements, to see what we can do for you.

Find out more

Medical and mobility equipment

Check our information on medical and mobility equipment on board, including our wheelchair and scooter policy.

Find out more

Assistance dogs

Check our requirements and international regulations around assistance dogs when traveling by sea.

Find out more

Accessibility on board

Further information around our on board capabilities, including accessible staterooms, children's facilities and emergency protocols.

Find out more

Accessibility on shore

Details on accessible Shore Experiences, flights, transfers, embarkation and disembarkation.

Find out more

For further information on the EU Regulation 1177/2010 on the rights of passengers when traveling by sea and inland waterway, please visit our webpage.