Contact Cunard.

If you wish to make a complaint please contact us either by using the form below or by calling (800) 728-6273.

Can't find what you are looking for? Try our frequently asked questions.

Alternatively, you can email our Customer Contact Center, or write to us at:

24305 Town Center Drive, Suite 200
Valencia, CA 91355

Tel: (800) 728 6273

Contact Center opening hours:

Monday - Friday 5am - 6pm Pacific Time (8am-9pm ET)
Saturday 6am - 5pm Pacific Time (9am-8pm ET)
Sunday 6am - 3:15pm Pacific Time (9am-6:15pm ET)

A Cunard Cruise Vacation Planner is a great resource to help direct you through the steps of booking everything from your cruise to choosing your stateroom, reserving shore excursions, hotel stays and more. 

To consult a Cruise Vacation Planner, please fill out the form below or call (800) 468-7752 for assistance. After submitting your email, a Cunard Cruise Vacation Planner will contact you within one business day to help you plan your trip. 

Your state-specific CunardCare information may be obtained at http://www.affinitytravelcert.com/docs/nwecpr01.

Click here to view brochures for U.S. and Canada. Please call (800) 728-6273 to request up to three brochures by mail. Please note that at this time, Cunard is unable to mail to addresses outside of the United States and Canada.

Request for Member number please call (800) 728-6273.
Status of a new Membership number please call (800) 728-6273.

Click here to learn more.

An item you've lost or found please call (800) 728-6273.
Missing or damaged luggage please call (800) 728-6273.

For questions about hotel packages, pricing inquiries, or hotel locations, please contact your local Travel Advisor or call us at (800) 728-6273 for assistance.

Sign in failure to Voyage Personalizer (please call (800) 728-6273).
Report site problems or broken links (please call (800) 728-6273).