Sailing with confidence.

At Cunard, we are doing everything we can to fulfill our guests’ vacation dreams, with well-being as our constant priority.
 
Correct as of: June 22, 2021.

A few mindful changes; still your Cunard voyage.

After some time away, we’re delighted to be sailing with you again and we’ve been working hard to make sure every element of your vacation experience is covered. With our flexible booking terms and enhanced well-being protocols, you can sail with us in confidence, and enjoy the vacation you’ve been dreaming of.

On board, you can still enjoy everything that makes a Cunard vacation so special, and our ships’ crew have been pulling out all the stops, preparing to welcome you back in style. From the restaurants and bars to the cinema and theater, pools and spas to gyms and shops, it’s all waiting for you.

While some aspects may initially feel a little different, our new protocols are designed to protect the health of everyone on board and in the destinations we visit. We hope as you return to sailing you will find these changes both reassuring and easy to adjust to.

On this page, we’ve outlined the necessary measures for our return to sailing, in line with current guidance, but as the world evolves so may our policies and procedures. Rest assured we will continue to work with the government and scientific advisors to continually review our protocols so you can have an enjoyable and relaxing vacation.

Our assurance to you.

Our new protocols.

As we prepare to return to sea, we’re combining over 180 years’ experience with the expertise of foremost accredited scientists, medical professionals and government advisors to deliver the signature Cunard vacation you’ve been dreaming of.

We’ve developed enhanced health and well-being measures to protect everyone on board, which all guests and crew will be required to follow.

We have long had in place many of the protocols now considered advisable for other social gathering venues on our ships, such as hand-sanitizing stations and rigorous cleaning procedures. We’ve also gone beyond those protocols by asking guests to complete a Health Declaration form and having a comprehensive medical facility on board each ship providing 24/7 medical care and treatment, which will, of course, continue across the fleet.

Working with Bureau Veritas.

Bureau Veritas is a world-leading provider in marine and offshore testing, inspection and certification. To ensure the highest level of independent and specialist expertise on all health and hygiene standards, Bureau Veritas has partnered with the Cleveland Clinic, which is recognized as the leader in this field.

Cunard is working with Bureau Veritas to conduct a comprehensive review of our operations before we resume sailing. This will ensure we are fully compliant with the UK Government, UK Chamber of Shipping and other recognized and relevant standards, as required, to protect the health and well-being of crew, guests, and the communities we visit.

Guest and crew well-being.

We are committed to delivering the highest standards of health, safety and well-being for our guests, crew and the wider communities we visit.

To achieve this:
  • Every area of the ship will be rigorously and regularly cleaned and disinfected
  • We’ll provide additional hand-sanitizing stations
  • We have enhanced our on board ventilation systems to provide improved filtration and increased fresh air on board
  • We’ll adhere to approved guidance for every aspect of the vacation experience
  • Everyone on board will need to follow the latest guidance regarding the use of face-coverings and social distancing, which will be in place in all public areas
  • We will initially be operating with a reduced occupancy on our ships
  • We have plans in place, tailored for each ship, to manage medical needs, including dedicated stateroom capacity for isolation should this be required.
  • Vaccination and testing policy.

    Departures from July 19 up to and including October 11, 2021 - Summer at Sea voyages for UK guests.

    When we first return to sailing, we will be offering a series of UK voyages on board Queen Elizabeth (up to and including departures through until October 1, 2021). Given the advanced progress of the UK vaccination program, and strong expressed preference on the part of our guests for this limited series of UK coastal voyages, these sailings will be for UK resident, Covid-19 vaccinated, guests only.

    For these voyages, all guests traveling, of all ages, must have completed their vaccination course a minimum of seven days prior to sailing, or 14 days prior to sailing is an approved single-dose vaccine. Pre-embarkation Covid-19 tests will be required at the terminal and will be complimentary.

    There is no age restriction on this series of UK coastal voyages, but all guests of all ages must meet the requirements of the Covid-19 vaccination policy.

    Departures from October 13 until December 31, 2021.

    Following ongoing guest feedback we have reviewed our vaccination and testing policy. For all cruises departing from October 13 to December 31, 2021 all guests 18 years old and over will be required to have completed their vaccination course a minimum of 14 days prior to sailing. All guests 17 years old and below will need to have completed their vaccination course a minimum 14 days prior to sailing or will require a negative PCR test within 72 hours prior to travel. All guests will also require a negative Covid-19 test at the terminal. The PCR and Covid-19 test at the terminal will be provided on a complimentary basis. This vaccination and testing policy will be reviewed on a regular basis as the global situation continues to evolve. At the time of travel, some ports of call may stipulate specific vaccine policies for guests going ashore that differ from this policy.

    Departures after 1 January 2022.

    All other Cunard Voyages on sale do not currently require guests to be vaccinated.

    Proof of vaccination.

    All guests will need to provide proof of vaccination and the dates given (approved forms of evidence will be confirmed closer to time of departure) and this will be required to be shown at the terminal prior to boarding. Failure to provide this evidence will result in you being denied boarding at your own expense.

    Pre-embarkation Covid-19 tests will be required at the terminal and will be complimentary. We will update this page as necessary and update all guests prior to their holiday departure date. Please do ensure that your preferences and contact details are up to date in My Cunard.

    While you are not required to take a test before you arrive at the terminal, we would recommend you follow the government’s advice of testing yourself regularly at home. If you were to test positive within 14 days of departure, you would need to call our Customer Service Department and not travel to the terminal. We would refund your vacation as a Future Cruise Credit, ready for you to take your vacation again at a later date.

    It is the responsibility of any guest travelling from The Common Travel Area to meet the ship to adhere to the local travel restrictions in and out of England.

    Pre-existing medical conditions.

    All voyages.

    It is understood that those with certain pre-existing medical requirements or of a certain age may experience more severe symptoms should they contract Covid-19 (coronavirus). We strongly recommend that you review the US Centers for Disease Control and Prevention (CDC) guidance prior to making travel arrangements. This can be found at https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/people-with-medical-conditions.html.

    If you have any existing medical requirements, we advise you to discuss your travel plans with your doctor. We have put together a simple health advisory letter that you can provide to your doctor so they can verify if you’re safe to travel.

    All our ships have medical centers on board staffed by experienced doctors and nurses available 24/7, to help support your health needs.

    We are following all latest guidance to evolve our enhanced protocols to protect the health and wellbeing of guests, crew and the communities we visit once we begin sailing again. Unfortunately, we are unable to accept guests who have the following medical requirements:

    • Supplementary oxygen (including via oxygen concentrator)
    • Mechanical ventilatory support (except for overnight CPAP for sleep apnea)
    • Dialysis
    • Within the 14 days prior to the cruise:
      • Have been unwell with confirmed or suspected Covid-19.
      • Have been in close contact with someone with confirmed or suspected Covid-19.
      • Have been advised to self-isolate under a government Test and trace system.


    We are sorry to have to make this change, but we need to follow new industry procedures for the protection of everyone on board. Any guests impacted by the requirements for supplementary oxygen, mechanical ventilatory support or dialysis will be given a full refund of monies paid to date for their bookings.

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