Our guide to Future Cruise Credit and using it online

This guide will explain everything you need to know about making a booking on Cunard.com using a Future Cruise Credit (FCC).

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What is a Future Cruise Credit (FCC)?

You may have received a Future Cruise Credit (FCC) for fare balances that you have already paid towards a voyage when your voyage was canceled as part of our pause in operations due to the Covid-19 pandemic. Alternatively, you may have been issued a FCC as a gesture of goodwill.

Using your FCC

Unless otherwise stated, your FCC can be redeemed online against any booking, for any voyage on sale at the time of booking.

For more information about what a FCC can be redeemed against and a few scenarios when it cannot be used, visit this section of the FCC guide.

Because FCC is like store credit, it has cancel fees like any other type of payment. For details see Terms & Conditions.

How is my FCC applied to my account?

Any FCC available to you is linked to your unique Cunard World Club (CWC) membership number. You will find your CWC number on booking correspondence from any previous voyage(s). CWC numbers consist of 9 to 10 digits and may be followed by a letter.

What can/can't a FCC be used for?

What can a FCC be used for?

You can now use most FCCs (some exceptions apply) towards your next cruise fare or contribute to a travel companion’s fare on your booking. Any remaining unused credits can be used to treat yourself with a stateroom upgrade or book an additional voyage.

This newly enhanced FCC type can also be applied toward other charges on a booking including:

Booking flights with Cunard® CompleteAir** (flexible air only)
Cunard Transfers
Hotel Packages**
Taxes, fees and port expenses that are in addition to the cruise fare

Please note, that Special Service Items, Shore Experiences, alternative dining reservations and spa appointments are not covered at this time.

*For United States and Canada residents only, excluding New York, Quebec, and British Columbia.

**Please note that FCCs issued as a gesture of goodwill cannot be used towards flights booked through Cunard® CompleteAir or hotel stays.

How do I use my FCC on a new booking online?

When booking online, please input your Cunard World Club (CWC) number where indicated and your FCC will appear on your booking. Each credit will show up as a payment type. Payment type credits may be used towards your cruise fare, in a variety of items in your booking (listed above) and even apply to other guests in your booking.

FCC may take up to 60 days to show up in your account. If you need to book a cruise and you are waiting for your FCC to be applied to a booking or prefer to not apply FCC, please contact the Customer Service Department.

Adding additional guests with FCC to your booking

To add additional guests to your booking, who also wish to redeem a FCC, simply input their CWC membership number(s) on the relevant passenger Guest Details page.

All guest FCCs applied to your booking will be deducted from your final total on the Payment page.

Remaining FCC balances

If the value of your FCC is greater than the cost of your chosen voyage, your remaining FCC balance will be retained for use towards another voyage.

FCC frequently asked questions