Essential travel information

Cunard guests can only board and travel to EU or Schengen area countries* if their passport was issued less than 10 years from date of embarkation.

The passport must have at least three months left before the date of expiry when you disembark (regardless of whether or not the passport has an extension period).

For cruises that travel outside the EU or Schengen area, in line with the requirements of many of these countries, guests are required to have six months validity left on their passports from the date of final disembarkation.

All passports should have sufficient blank pages for entry and exit stamps (applicable to the length and ports of call in your itinerary).

*EU countries include: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. Additional countries in the Schengen area include: Iceland, Liechtenstein, Norway and Switzerland.

Visit https://www.gov.uk/government/news/be-travel-aware for more information on passport requirements.

Visa requirements depend on your nationality, cruise itinerary, and the countries you visit. It is essential that you check entry requirements well before you travel, as you may be refused boarding or entry if your documentation is incorrect.

To help, we work with our preferred visa provider, CIBT, who offer an online application service at www.cibtvisas.co.uk/cunard or by phone on 0207 620 6487. This service replaces our previous postal information pack.

It remains your responsibility to check the official government websites of the countries you are visiting and ensure you meet the latest entry requirements.

For a full list of visa requirements for each country and destination, please see our dedicated Visa, Passports, and Travel Documents page.

For specific country requirements, visit our Country-specific guidance and exemptions page.

Complimentary parking

If you are booking a cruise on the Cunard Fare promotion, you can, subject to availability, choose from either complimentary car parking or coach transfers at the time of booking.

If you are eligible for complimentary car parking and this has been confirmed by Cunard at the time of booking, you must confirm the reservation of your parking space a minium of 35 days prior to departure with Cruise and Passenger Services directly. Bookings can be made 72 hours after making your voyage. 

For more information, please see our car parking page.

Coach Transfers

For guests booking a cruise on the Cunard Fare promotion, where available, complimentary coach transfers are one of the benefits available to choose from at the time of booking.

Return coach transfers are available for other fare types on all Southampton roundtrip cruises of seven nights or more (with the exception of Full World Voyages).

Coach transfers are available to all guests on the booking. Please let us know at the time of booking if you wish to use this service and then contact Intercruises on 0344 3388 690 no later than 30 days prior to departure.

Coach transfers for Transatlantic fly-cruises operate differently. Please contact our Customer Contact Centre or your local Travel Agent for assistance with transfers for these voyages.

If you do have any disability or medical requirements, please let us know at the time of booking or as soon as the need is known via the online form on My Cunard.

We ask that you complete and submit the online questionnaire as soon as possible and ideally, no later than 14 days before departure; this is to ensure there is sufficient time to be able to contact you should we need to discuss any of the information that has been provided.

Our full mobility scooter policy, and other information, can be found on our on board needs webpages.

Please inform our Customer Contact Centre of any special dietary requirements or food allergies by phone on 0344 338 8641, either when booking or as soon as possible before your sailing date, and we'll take care of you.

To help our chefs prepare your meals in a timely and safe manner according to your dietary needs, you'll be provided with menus in advance for pre-ordering.

Vegetarian and vegan options are available as standard across our fleet in all restaurants. You only need to tell us about vegetarian or vegan requirements if you’ve booked a flight through Cunard that includes a meal, so we can ensure the airline caters to you.

Find out more about dietary requirements on board.

My Cunard is an online portal for personalising your voyage, available as soon as you have booked.

Logging in to My Cunard is simple, you’ll just need your booking reference, name, and date of birth.

You can use My Cunard to view a whole host of essential information relating to your upcoming voyage, including:

• Full voyage itinerary, which will incorporate any pre-purchased products and services.
• Visa and vaccination requirements.
• Embarkation and disembarkation arrangements.
• Shuttle bus information.
• Details of on board gift packages.

You can also:

• Change your bed configuration.
• Amend your evening dining preference (Early Saver and Cunard Fare only).
• Provide us with the necessary passport, next of kin and travel insurance information.
  
• Check in online (from 21 days before departure), and print boarding passes and luggage labels.
• Print and complete the child registration form, required for parents travelling with children who would like to use the children’s facilities.
• Pre-purchase products and services, which are available to book at the approximate dates below: 
  • Drinks packages and wine collections – Any time.
  • Shore Experiences – Up to 1 year prior to departure.
  • Mareel Wellness and Beauty – 180 days (just under 6 months) prior to departure.
  • Alternative dining venues (not all venues are available to pre-book) – Up to 4 months prior to departure.

Please note that the pre-purchase window closes 3 days prior to sailing. After this time, all further bookings, modifications, and cancellations must be handled on board.