Sailing with confidence.
What we are doing.
We are working directly with the highest level of authority to ensure we adopt best practices in the management of Covid-19.
The health and wellbeing of you, our guests, and our crew, partners and the communities we serve is of utmost importance. We are working directly with the relevant public health agencies at the highest level, as well as the UK Department for Transport (DfT), EU Healthy GateWays and CLIA, the governing body for the cruise industry.
Through Carnival Corporation, the world’s largest cruise company, we are leading the conversation on COVID-19 and the ‘new normal’.
In partnership with the World Travel & Tourism Council (WTTC), the WTTC/Carnival Corporation Global Science Summit on COVID-19 will take place on 28 July. This virtual scientific summit, which is open to the public, will share the latest scientific knowledge and evidence-based best practices related to prevention, detection, treatment and mitigation of COVID-19.
The joint summit will see global tourism leaders, WTTC Members, government agencies, destination partners, trade and private businesses share the very latest science and medical evidence that can be used to inform practical, adaptable and science-based solutions for mitigating and living with COVID-19.
We will ensure that every aspect of a holiday with Cunard is reviewed.
We have for years had in place many of the protocols now considered advisable for other social gathering venues, such as hand-sanitising stations and rigorous cleaning and disinfecting procedures. We also have for years gone beyond those protocols by asking guests to complete a health declaration form and having a comprehensive medical facility on board each ship providing 24/7 medical care and treatment.
As today’s advice evolves, whilst it’s too early to confirm what the exact implications for our ships’ operations and guest experience will be when we resume sailing, we will be reviewing every aspect of a holiday with Cunard. This will include looking at enhanced cleaning protocols, as well as measures such as screening guests before they board; implementing social distancing at levels right for the time we return, and working out how this will impact crew, guests, suppliers – and those at the ports we visit.
We offer a flexible transfer policy.
In this uncertain environment, we understand that you may appreciate some added flexibility. To that end, we’ve updated our transfer policy.
Please note that the following Flexible Booking Terms are only applicable to those guests residing and booking in the UK, Europe, Middle East and Africa.
This means prior to the balance due date you can now:
- Transfer your booking to any Cunard voyage currently on sale (and not just to those within the next 12 months).
- Transfer your booking to a voyage of higher or lower value (and not just of a higher value, as is usually the case).
- Transfer your booking an unlimited number of times (and not just once).
- Transfer your bookings free of charge, as we will waive the current £100 administration charge for each transfer made.
This policy modifies the transfer policy in our Booking Conditions. This policy may be changed or withdrawn at any time without notice.
We are ABTA and ATOL protected.
When you book directly with Cunard, you can rest assured that your money and holiday are in safe hands with the added confidence of ATOL and ABTA protection.