Unfortunately we are unable to accept guests who require oxygen via tank or cylinder or those who require heamodialysis. If you are travelling with CPAP, an oxygen concentrator, mechanical ventilatory support or peritoneal dialysis, you should confirm your fitness to travel on your chosen itinerary with your primary health care provider. We highly recommend that you purchase full travel insurance that covers you for all pre-existing health conditions.
Guests who use overnight CPAP for sleep apnoea, without adding oxygen, will be able to travel.
We aim to make everyone’s stay with Cunard as relaxing and comfortable as possible. Guests who have any additional needs that may present a health or safety risk to themselves or others, for example mobility or accessibility requirements, must complete the on board needs questionnaire available on My Cunard after booking.
Please visit our accessibility pages for more information.
If you have any queries or require any additional support, please contact our medical team via email: email@example.com.
There are currently no Covid-19 vaccination or pre-cruise testing requirements for embarkation.
While Covid-19 vaccinations aren't required for Cunard voyages, we highly recommend that all guests travelling on our ships are up to date with Covid-19 vaccinations and boosters where eligible and available.
If you are experiencing symptoms of Covid-19 or test positive in the 3 days prior to embarkation then please declare this to the terminal or check-in staff. Our on board medical team will then provide a secondary screening and assess if you are fit to travel.
If there are changes to the requirements for a voyage, impacted guests will be contacted directly in advance of travel. Also, at the time of travel, some ports of call may stipulate specific vaccine or testing policies for guests going ashore that differ from the Cunard vaccination and testing policy.
During your voyage it is your responsibility to meet all the entry requirements for that country at the time of sailing. Please check the government website of the country you are travelling to and ensure you are aware of the most up-to-date country requirements, as we can’t accept responsibility if you are denied entry to a country because you don’t meet the entry requirements.
In the event of testing positive on board
If you test positive for Covid-19 whilst on board, you will need to isolate for your well-being and the well-being of other guests.
We’ll make sure you’re well looked after with full room service, a choice of three meals a day and a complimentary laundry service.
Close contacts of guests who test positive while on board are not required to go into isolation, but additional testing and other protocols, such as mask wearing outside your stateroom, may be recommended.
Any instances of positive cases on board will be managed by our on board medical teams in conjunction with the local port authority to determine the best course of action.
If you’re required to disembark the ship for this reason, our dedicated support team will help you contact your travel insurance provider.
If you’re required to isolate/quarantine during your time on board, please contact your travel insurance provider at your earliest convenience to claim for any associated loss. The booking confirmation issued at the time of booking serves as proof of the vacation cost. We encourage you to keep hold of all booking documentation to assist you with your claim.