If you wish to make a complaint please use the form below.
Can't find what you are looking for? Try our frequently asked questions.
Alternatively, you can email our Customer Contact Centre, or write to us at:
100 Harbour Parade
Tel: 0344 338 8641
Local call charges apply.
Contact Centre opening hours:
Monday - Friday: 8.00am - 8.00pm
Saturday: 9.00am - 5.00pm
Sunday: 10.00am - 4.00pm
Calls may be recorded for training and quality purposes.
Travel insurance can be arranged through our preferred travel partner, Holiday Extras.
Call 0800 093 3070, quoting reference WC444.
Holiday Extras emergency assistance:
Outside UK +44 20 8666 9389
Textphone +44 20 8666 9562
From within UK 020 8666 9389
Textphone 020 8666 9562
email@example.com, quote ref: Holiday Extras HX018
Holiday Extras 24 hour legal helpline:
Call 020 86039804
Holiday Extras claims:
Call 020 87763752
If you are not a UK resident please contact your local Cunard agent to book.
UK port parking is arranged via Cruise & Passenger Services:
Call 0345 071 3939
Airport parking is arranged via Airport Parking and Hotels Ltd:
Call 0844 871 7561 (calls cost 5p per minute plus your network access charge)