Our guide to booking online

Use this helpful guide to discover more about logging in to your account, using the search tools and booking your perfect voyage.

Registering and logging in to your Cunard account

If you have cruised with us before, you may already have an account and a Cunard World Club (CWC) membership number. For those who don’t, registering for an account enables you to book a voyage more easily through our website.

Navigating to My Account

Links to register or log in to your Cunard account can be found under the ‘Account’ menu at the top of each page on the Cunard website when using a desktop device, or in the menu section on mobile and tablet devices. Alternatively, use the link below.

Please note, for all your available exclusive discounts to show in your account, you need to be registered and logged in to your My Account, and have also entered your CWC number under the 'My details' section. It may take up to 30 minutes for your FCC balance and other details to refresh the first time you enter your CWC.

Logging in to My Account

From the login page, enter your email address and account password, and click 'Login'.

If you have forgotten your password, simply click the 'Forgotten your password' link on the page and follow the instructions.

Registering for a My Account

To register for a Cunard account, use the 'Register' button on the login page.

1. On the 'My Account' page, select 'Create an account' tab. Enter your email address and a suitable password and click 'Continue'.
2. Enter your details, including your CWC number if you have it, in the 'My details' section and click 'Continue'.
3. Set your CWC membership status and marketing preferences on the 'My preferences' section and click 'Submit'. An email will be sent to the email address you provided before. Click the link in the email to complete your registration.

Using 'find a voyage'

'Find a voyage' is a simple tool to help you to refine your search and quickly discover the perfect voyage.

Navigating to 'find a voyage'

'Find a voyage' links can be found on the home page on desktop, tablet, and mobile devices.

Alternatively, use the link below to open 'Find a voyage' in a new tab.

Refining your search

Select your preferences from the search criteria in the drop-down menu (destinations, departure ports, sailing dates, duration) and click search to see your results.

To refine your results further, click the ‘More filters’ dropdown on the search results page to filter by ports of call, price, ship and themes, and to filter out sold out voyages.

Once happy with your selections, click 'Apply' and your search results will be shown below.

Viewing more information about a specific cruise

Once you have set your search preferences, you should see a filtered list of results that reflect the search criteria you selected.

In the cruise overview, use the 'See voyage details' link or 'Quick view' button to learn more about a specific voyage.

To return to your search results from a voyage details page, click the 'Back' icon next to the Cunard logo.

Using additional filters.

Additional filters can help you to refine your voyage search even further.

Suite or stateroom availability.

Each of our ships has a luxurious selection of staterooms and suites to meet the needs of your voyage.

You can also filter your voyage results by accommodation preference, should you have a stateroom grade in mind. Simply select your choice from the drop-down menu and click 'Apply filter'.

To deselect, simply click the stateroom or suite again.

More filters.

By using 'More filters' you can narrow down your choices even further, in order to easily find your ideal voyage.

These filters include:
◆ Search by cruise number
◆ Ports of call
◆ Price
◆ Ship
◆ Themes
◆ Sold out voyages

Sorting your results.

Your search results are automatically sorted by ascending departure date (earliest departure date first).

To sort search results by a different parameter, simply click on the 'Sort by' icon (four lines and an arrow pointing down).

You are able to sort search results by:
Departure date - ascending or descending
Price - ascending or descending
Duration - ascending or descending

Itineraries, the interactive map tool and accommodation.

Use our interactive map and itinerary features to discover more about your selected voyage's ports of call and sea days.

Switching between itinerary 'Map view' and 'List view'.

There are two options for viewing your selected voyage's itinerary: 'Map view' or 'List view'.

By default, voyage itineraries appear in 'Map view' but can easily be changed to 'List view' by clicking the corresponding box.

To discover more about a particular port of call or life on board, click 'Find out more'.

Exploring the interactive map.

Our interactive map tool allows desktop users to browse through the day-to-day itinerary of a voyage and also follow the intended course of the ship on a map.

To enable, click 'Explore interactive map' and swipe up (if on a mobile device) or use the keyboard cursor keys to view the voyage's ports of call and days at sea.

Alternatively, use the Previous slide and Next slide buttons (up and down arrows to the right-hand side of the screen) to navigate.

Exploring and selecting available accommodation.

The 'Accommodation' section can be found beneath the map and itinerary details. Here you will find an outline of stateroom availability, stateroom price and also an image gallery including a virtual tour of each stateroom.

Helpful tip:
Click on the main image of the stateroom accommodation to access the image gallery and virtual tour.

Once satisfied with your accommodation choice please click 'Book now' (you can always change your accommodation at the next stage of the booking).

Tailoring your voyage.

Number of guests and stateroom confirmation.

This section of the booking process will guide you through your stateroom requirements based upon the number of guests - including children and infants- on your voyage. All staterooms have a maximum occupancy limit and this section will help you to establish which stateroom grade and position would best suit your needs on board.

Guests requiring a stateroom with wheelchair access or use of a mobility device can flag their needs in this section.

Once you have input your guest requirements, click 'Continue' to see available accommodation and fare types.

Selecting your fare type.

We have a number of fare options available to guests. These fares depend upon a number of factors including availability, time of booking and voyage departure date.

Available fares and a description of what is included in each will be shown at this stage of the process.

Once you have selected the fare that most meets your needs, click 'Book now' to be taken to the 'Voyage summary' section.

Voyage summary and enhancements.

Before you proceed to payment, you will be provided with a price breakdown and overview of your voyage.

Here you can select various voyage additions: Flights (if not included), land tours, pre and post voyage hotel accommodation, airport transfers and Cunard Fare benefits.
Once your selections have been made click 'Checkout'.

Checkout and booking your voyage.

Booking your selected voyage online is quick and simple. Below, we outline the stages of the checkout and booking process that will bring you and your loved ones a step closer to a truly memorable voyage.

Adding guest information.

On the checkout page you’ll be asked to provide the full name and a few important details about each guest in your booking. Please have this information to hand as you’ll need it to complete your booking.

Helpful tip:
If you or a guest have an FCC you'd like to redeem, please enter the relevant CWC number where indicated.

Use the link below to learn more about FCC and CWC numbers.

Payment options and deposits.

On the payment page you have the choice to pay the balance of your voyage in full, or pay a minimum (15%) deposit.

Helpful tip:
If your voyage is due to sail within 90 days from the time of booking, you will be required to settle the full balance at time of booking.

If you choose to pay a deposit, you will be required to confirm how the remaining balance will be paid:
Automatically transfer the outstanding balance on the balance due date
Pay the balance manually
Pay the balance in monthly instalments

Booking confirmation.

Once your payment has been processed, you will be redirected to the booking confirmation page.

A confirmation email will be sent to the address used in your booking, which contains your voyage details, as well as a payment summary.

We look forward to greeting you on board.