Our guide to Future Cruise Credit and using it online.

This guide will explain everything you need to know about making a booking on Cunard.com using a Future Cruise Credit (FCC).

Quick navigation.

Use the links below to navigate directly to the relevant help section of this guide.

What is a Future Cruise Credit (FCC)?

A FCC is a credit for fare balances that you have already paid towards a voyage. All guests with voyages cancelled by Cunard will automatically receive a FCC credited to their account.

Using your FCC.

Unless otherwise stated, your FCC can be redeemed online against any booking, for any voyage on sale at the time of booking.

For more information about what a FCC can be redeemed against and a few scenarios when it cannot be used, visit this section of the FCC guide.

How is my FCC applied to my account?

The FCC available to you is linked to your guest account by your unique Cunard World Club membership number. You will find your CWC number on booking correspondence from any previous voyage(s). CWC numbers are eight characters long and consist of two letters, five numbers, and a final letter.

Helpful tip:
  • To link your available FCC to your account and automatically apply it to your booking; log in to your My Account and enter your CWC number under the 'My details' section. Please note, it may take up to 30 minutes for your My Account to refresh and show your correct FCC balance.
  • What can/can't a FCC be used for?

    What can a FCC be used for?

    Booking a voyage: your FCC can be used to book a future voyage (or voyages) with Cunard for you and your guest(s).

    Upgrading an existing booking: if you have a future voyage booked with us already, you can use your FCC to upgrade your booking. For example, put your FCC towards upgrading your Britannia Balcony Stateroom to one of our Queens Grill Suites, or change from an Early Saver Fare to a Cunard Fare.

    Additional flights: your FCC may be redeemed on voyages where you have purchased flights via Cunard.

    Hotels and land tours: your FCC may be used towards hotels and land tours you purchase with Cunard.

    What can't a FCC be used for?

    Shore experiences: FCCs cannot be redeemed against shore experiences, as these are organised in conjunction with third parties.

    How do I use my FCC on a new booking online?

    If you are logged in to your online account.

    Your FCC will automatically be applied to your voyage once you reach the Booking Summary stage of the booking process. All fares shown on the website prior to the booking summary page (e.g. find a voyage, accommodation, number of guests and fare type ) will not reflect your available FCC.

    If you are not logged in on our website or do not have an online account.

    As long as you have your Cunard World Club (CWC) membership number to hand, your FCC can be applied to your booking even if you do not have an account or you are not logged in.

    Simply select "Continue as guest" at the Guest Information stage and enter your CWC membership number when filling in your primary traveller information.

    Adding additional guests with FCC to your booking.

    To add additional guests to your booking, who also wish to redeem a FCC, simply input their CWC membership number(s) on the relevant passenger Guest Details page.

    All guest FCCs applied to your booking will be deducted from your final total on the Payment page.

    Remaining FCC balances.

    If the value of your FCC is greater than the cost of your chosen voyage, your remaining FCC balance will be retained for use towards another voyage.

    How long do I have to redeem my FCC?

    If your booking was cancelled by Cunard and included flights, and these were booked with us, and we issued an ATOL certificate, your FCC is protected by ATOL to the value of 100% of the monies paid on your holiday until 30 September 2022. After this date FCCs can still be redeemed, but they will no longer include ATOL protection. If you have flights booked, but these were not booked with us, or you booked on a cruise only basis, any FCCs issued on or prior to the 30 June 2021 are protected by ABTA to the value of 100% of the monies paid on your booking until 30 September 2022. After this date FCCs can still be redeemed, but they will no longer include ATOL protection.

    Any FCC issued as a result of cancellation by Cunard on or after 1 July 2021 can be used at any time.

    FCCs previously issued as a result of denied boarding or isolation are valid for two years from the date of issue.

    FCC frequently asked questions.