Our guide to Future Cruise Credit and using it online
What is a Future Cruise Credit (FCC)?
You may have received a Future Cruise Credit (FCC) for fare balances that you have already paid towards a voyage when your voyage was cancelled as part of our pause in operations due to the Covid-19 pandemic. Alternatively, you may have been issued a FCC as a gesture of goodwill.
Using your FCC
How is my FCC applied to my account?
What can/can't a FCC be used for?
What can a FCC be used for?Booking a voyage: your FCC can be used to book a future voyage (or voyages) with Cunard for you and your guest(s). Upgrading an existing booking: if you have a future voyage booked with us already, you can use your FCC to upgrade your booking. For example, put your FCC towards upgrading your Britannia Balcony Stateroom to one of our Queens Grill Suites, or change from an Early Saver Fare to a Cunard Fare.
What can't a FCC be used for?Shore Experiences: FCCs cannot be redeemed against Shore Experiences, as these are organised in conjunction with third parties.
*Please note that FCCs issued as a gesture of goodwill cannot be used towards flights, hotel stays, or land tours.
How do I use my FCC on a new booking online?
If you are logged in to your online accountYour FCC will automatically be applied to your voyage once you reach the Booking Summary stage of the booking process. All fares shown on the website prior to the booking summary page (e.g. find a voyage, accommodation, number of guests and fare type) will not reflect your available FCC.
Remaining FCC balances
If the value of your FCC is greater than the cost of your chosen voyage, your remaining FCC balance will be retained for use towards another voyage.