What's included on your Cunard voyage

When booking with Cunard, your fare will include: 

Staterooms

• A choice of Britannia, Britannia Club, Princess Grill and Queens Grill staterooms and suites. All en suite and air-conditioned.
• Your own personal steward or butler* (for Queens Grill suites).
• Nightly turndown service.
• Satellite TV (with multi-language film and music channels).
• Direct-Dial Telephone.
• Refrigerator.
• Hair Dryer.
• Safe.
• Daily Shipboard Newspaper and Programme.
• Egyptian cotton bed linen.
• Pamper pack.

Dining

• Breakfast, lunch and dinner in the main restaurant associated with your stateroom grade.
  
• A self-service buffet restaurant (the Lido or Kings Court) offering breakfast, lunch, dinner and snacks.
• Complimentary breakfast in your stateroom* (until 10am for Britannia staterooms. Britannia Club and Grills suites will retain the complimentary room service menu around the clock). 
• Afternoon Tea of sandwiches, cakes and pastries each day.
• Tea, coffee, water and fruit juice are available 24 hours a day at the Lido Restaurants on Queen Elizabeth and Queen Victoria, and Kings Court on board Queen Mary 2.
• Water during meals and coffee after meals.

Entertainment

• Productions in the Royal Court Theatre, including light-hearted comedies, serious dramas, Shakespeare classics and spectacular musical productions.
• Dancing in the nightclub or Queens Room.
  
• Deck games, board games, and quizzes.
• Access to our on board libraries.
• A variety of fitness and dance classes.
• Live music in many venues, including resident bands to jazz ensembles to classical recitals and soloists.
• Film screenings in cinema venues or in your stateroom.
  
• Shows in the planetarium (Queen Mary 2 only).
• Cunard Insights - regular talks on contemporary issues by well-known celebrities, experts and personalities.

Health and well-being

• Full use of the sports court for football, deck tennis, basketball and more
• A choice of swimming pools and whirlpool spas
• Fully equipped gym

Children's clubs

• Full access to our supervised age-specific children's clubs.
• Wide range of entertainment and age-specific activities offered day and night.

Fare benefits

When booking with the Cunard Fare, you can choose your stateroom location and have use of the shuttle bus service provided by Cunard when on shore. You will also benefit from first priority for receiving your chosen dining seating time and table size in the Britannia Restaurant, and you will receive the highest priority for stateroom upgrades: all for only a 15% deposit.

When you book the Cunard fare for a voyage of 7 nights or more, you can select one additional benefit, free of charge:

• On board spending money
  
• Car parking at Southampton
• Return coach transfers on all Southampton roundtrip voyages

There are several elements of a Cunard voyage that are not included in your fare. These include:

• Shore experiences.
• Premium soft and alcoholic drinks.
• Drinks packages and wine collections.
• Wine experiences.
• Dining in our alternative venues.
• Speciality Afternoon Teas.
• Gift packages.
• Internet packages.
• On board retail and art gallery.
• The casino.
• Spa and salon facilities and treatments
• Selected classes, tours and activities on board.
• Service charges.
• Travel insurance.

Complimentary tea, coffee, water, and fruit juice are available throughout the day in our buffet restaurants - Kings Court on Queen Mary 2, Artisans' Foodhall on Queen Anne, and the Lido Restaurants on Queen Elizabeth and Queen Victoria. You’ll also enjoy water with your meals and coffee afterwards at no extra charge.

For added convenience, every stateroom includes tea and coffee-making facilities.

Guests staying in our Queens Grill suites enjoy an additional touch of luxury with a complimentary mini-bar, stocked with two bottles of wine or spirits of your choice, along with soft drinks.

Our drinks packages are designed to complement your voyage. Choose from a selection of options, from refreshing soft drinks and specialty coffees to premium wines, beers, and spirits. Each package offers exceptional value and convenience, so you can simply relax and enjoy your favourite beverages throughout your journey.

Breakfast, lunch, dinner, and afternoon tea are all included in your fare, whether you prefer elegant dining rooms or relaxed buffet options. Complimentary tea, coffee, and water are also available throughout the day.

For something extra special, you may choose to dine in one of our alternative restaurants for a small supplement. These range from our steakhouse and seafood restaurant, The Verandah – available on Queen Mary 2, Queen Victoria, and Queen Elizabeth – to Aji Wa, Queen Anne’s Japanese-inspired Omakase restaurant and sushi bar. 

Complimentary parking

If you are booking a cruise on the Cunard Fare promotion, you can, subject to availability, choose from either complimentary car parking or coach transfers at the time of booking.

If you are eligible for complimentary car parking and this has been confirmed by Cunard at the time of booking, you must confirm the reservation of your parking space a minium of 35 days prior to departure with Cruise and Passenger Services directly (see below section "How to book"). 

Bookings can be made 72 hours after making your cruise booking, and must be made a minimum of 35 days prior to your departure date. We advise that you book early as otherwise availability cannot be guaranteed and you may not be able to secure a booking.

Please note that Cruise and Passenger Services do not offer complimentary parking for blue badge holders and there are no such facilities offered at each of the terminals in Southampton.

Once booked, you will be sent a confirmation pack with all the details and a parking sticker for your car.

How to book

If you do not have parking included in your cruise fare, you can book directly with our partner, Cruise and Passenger Services (CPS).

To arrange car parking in Southampton

Please call Cruise and Passenger Services (CPS) on 0345 071 3939 a minimum of 35 days prior to your departure date. Please note you can secure your space 72 hours after you have booked your cruise holiday. We advise that you book early as otherwise availability cannot be guaranteed and you may not be able to secure a booking.

To arrange car parking at the airport

You can arrange car parking at many UK airports through Holiday Extras via My Cunard in the "Getting there and Back" section. Once you have booked, Holiday Extras will email a booking confirmation confirming the car park details, directions, dates and times booked.

Full details of prices can be obtained, and bookings can be made on the Cruise and Passenger Services website. If you intend to take a trailer on your car, you will need to book two spaces and be charged appropriately. Cruise and Passenger Services can also be contacted via email on info@cruiseparking.co.uk.

Cancelling or transferring your booking

If your booking has complimentary car parking then there is no charge for the parking services to be cancelled and your car parking booking will automatically be cancelled along with your cruise booking.

If you have booked your car parking directly with Cruise and Passenger Services and paid them directly, then a cancellation charge is applicable if cancelled more than 48 hours prior to embarkation. If the booking is cancelled within 48 hours prior to embarkation, then the full amount of your parking costs are taken as a cancellation fee with no refund.

Should you transfer your cruise to an alternative sailing then you will need to rebook your parking with Cruise and Passenger Services whether you are booking independently with them or if your new cruise has the complimentary offer applied to it.

Please note: If the cruise you are transferring from has a complimentary car parking offer applied to it this may not necessarily be available on the cruise you are transferring to.

Coach Transfers

For guests booking a cruise on the Cunard Fare promotion, where available, complimentary coach transfers are one of the benefits available to choose from at the time of booking.

Return coach transfers are available for other fare types on all Southampton roundtrip cruises of seven nights or more (with the exception of Full World Voyages).

Coach transfers are available to all guests on the booking. Please let us know at the time of booking if you wish to use this service and then contact Intercruises on 0344 338 8690 no later than 30 days prior to departure.

Coach transfers for Transatlantic fly-cruises operate differently. Please contact our Customer Contact Centre or your local Travel Agent for assistance with transfers for these voyages.

Exceptional service is at the heart of every Cunard voyage. To recognise the dedication of our crew and remove the need for tipping, a hotel and dining service charge is added to your on board account. Every dollar goes directly to the team that makes your experience unforgettable. There are no administrative fees.

Hotel and dining service charge
This applies to crew working in restaurants and housekeeping. For current rates, please visit our service charges page.

Bar, spa, and salon services
A 15% service charge is automatically added to each purchase.

If you’d like to offer an additional thank you to someone who has made your voyage truly special, you’re welcome to do so at your discretion.

All our ships are Wi-Fi enabled, so you can stay connected throughout your voyage. You can access the internet on your own device or via terminals in the Library or ConneXions.

Complimentary access
Wi-Fi is free for accessing My Voyage, our onboard digital planner, from the moment you step on board. Instructions are available in your stateroom.

Wi-Fi packages
For browsing, email, and streaming, a range of packages can be purchased through My Voyage once on board.

Other ways to connect
You can also use your mobile provider’s roaming service near shore or the Telenor Maritime network at sea. Charges for these are set by your provider and billed directly to your mobile account.

Exclusive benefits
Gold, Platinum, and Diamond Cunard World Club members enjoy a Complimentary Internet Time Plan. Terms and conditions apply. visit our Cunard World Club page.