Contact Cunard.
If you wish to make a complaint please contact us at customerservices@cunard.co.uk.
Can't find what you are looking for? Try our frequently asked questions.
Alternatively, you can email our Customer Contact Centre, or write to us at:
Cunard Line
Carnival House
100 Harbour Parade
Southampton
SO15 1ST
Tel: 0344 338 8650
Local call charges apply.
Contact Centre opening hours:
Monday - Friday: 8.00am - 8.00pm
Saturday: 9.00am - 5.00pm
Sunday: 10.00am - 4.00pm
Calls may be recorded for training and quality purposes.
Travel insurance can be arranged through our preferred travel partner, Holiday Extras.
Visit holidayextras.co.uk/carnival/cunard
Call 0800 093 3070, quoting reference WC444.
Holiday Extras emergency assistance:
Outside UK +44 20 8666 9389
Textphone +44 20 8666 9562
From within UK 020 8666 9389
Textphone 020 8666 9562
international.dept@allianz-assistance.co.uk, quote ref: Holiday Extras HX018
Holiday Extras 24 hour legal helpline:
Call 020 86039804
Holiday Extras claims:
Call 020 87763752
If you are not a UK resident please contact your local Cunard agent to book.
In the UK, The Baggage Handling Company:
Call 023 8087 3111 8.00am - 6.00pm
Email: info@thebaggagehandlingcompany.com
Luggage transfers (world voyage only) by White Star Luggage Services:
Call 0800 051 6414 for prices and availability 2.00pm - 1.00am GMT
Email: whitestarluggage@cunard.com
UK port parking is arranged via Cruise & Passenger Services:
Call 0345 071 3939
Visit cruiseparking.co.uk
Airport parking is arranged via Airport Parking and Hotels Ltd:
Call 0844 871 7561 (calls cost 5p per minute plus your network access charge)