Service charges and fees

Instead of distributing your tips and thanks to individual crew members, we’ve made things simple with our approach to service charges and fees.

Hotel service charge

Each day you’re on board, a set, small amount will be added to your account to cover hotel and dining service charges. This ensures that all the efforts of the crew are recognized, from the head chef and your stateroom steward, to those who work behind the scenes to help make your voyage experience the best it can be.

The service charge applies to all guests, and differs according to which accommodations you’re staying in.

For voyages departing up until April 25, 2024 for Queen Elizabeth, and April 27, 2024 for Queen Mary 2 and Queen Victoria, the service charge for Queens and Princess Grill Suites will be $16.50 per person per day, and Britannia Staterooms will be $14.50 per person per day.

For voyages departing on or after April 26, 2024 for Queen Elizabeth, and April 28, 2024 for Queen Mary 2 and Queen Victoria, the service charge for Queens and Princess Grill Suites will be $18 per person per day, and Britannia Staterooms will be $16 per person per day.

Other charges

Bar charges

A 15% service charge is automatically added to your on board account for each beverage purchase made in our bars or restaurants. This is then shared among all those who work in the beverage team.

Spa and salon charges

A 15% service charge is added to your on board account for purchases made in the spa and/or salon, however this can be removed, reduced, or increased as you see fit. Simply make your request to do so when you check out of the spa or salon.

Corkage fee

Should you wish to consume your own alcohol on board, outside of your suite or stateroom, you may do so, however a corkage fee will apply. This is in the amount of $25 per bottle, subject to change.

Additional tipping

During your voyage, if you feel that any specific member of the crew has gone above and beyond, you should feel free to reward them with a personal tip over and above what is specified here.

Frequently asked questions about service charges and fees