New to cruising.
Whether you are new to Cunard, or new to cruising in general, this handy guide will explain what to expect when you set sail on a Cunard Queen for the first time.
*Wi-Fi may be slower at sea when compared to terrestrial connectivity. Geographical location, weather and the number of users using the system can have an impact on connectivity speed.
**Please confirm maritime roaming capability with your network provider. Maritime roaming may incur additional charges.
Once on board, you’ll be able to access My Voyage, our complimentary digital planner, from any smart device by joining the ship’s Wi-Fi. My Voyage allows you to browse and book your ship’s restaurants, select entertainment on board, and join a virtual queue (giving you more time to relax while we prepare your table).
Purchase of a Wi-Fi package is not required for access to My Voyage: it is available for all guests to use, as long as they have a compatible smart device. Find out more with our online guide to My Voyage, and with the material provided in your stateroom on board.
See below for frequently asked questions around on board internet and phone usage, or for other topics select 'Support' at the top of this page.
Internet plans are satellite reception permitting. The prices shown are per day, based on one plan. You may use multiple devices on one plan, but you can only use a single device at any one time. If you wish to use multiple devices simultaneously, you will need to buy additional plans. Discounts are available for multi-device plans and plans on voyages of 16 nights or more in duration.