Impairments and conditions

If you have a specific condition, such as hearing impairment or cognitive disability, we may be able to make provisions on board to support you.

Please notify us of any health conditions or additional needs as soon as possible after booking your cruise, by completing the on board needs questionnaire on My Cunard as soon as possible after booking and no later than two weeks before you sail.

Accessibility with Cunard

Before you board

Find out more about what information we require before you step on board, to make your holiday as smooth as possible.

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Medical and mobility equipment

Check our information on medical and mobility equipment on board, including our wheelchair and scooter policy.

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Assistance dogs

Check our requirements and international regulations around assistance dogs when travelling by sea.

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Accessibility on board

Further information around our on board capabilities, including accessible staterooms, children's facilities and emergency protocols.

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Accessibility on shore

Details on accessible Shore Experiences, transfers, embarkation and disembarkation.

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