Special dietary requirements
How we support your dietary requirements
To ensure all guests can enjoy the food included on our voyages, we offer a range of specially prepared dishes to accommodate different dietary requirements.
Dietary requirements we can cater to on board our ships include:
Allergies |
Special diets and
|
| Milk | Baby food |
| Lupin | Diabetic |
| Fish | Halal |
| Cereals containing gluten | Kosher |
| Crustaceans | Low/no salt |
| Eggs | Soft food/puree |
| Molluscs | |
| Mustard | |
| Tree nuts | |
| Peanuts | |
| Sesame | |
| Soybeans | |
| Sulfur dioxide and sulphites | |
| Celery | |
Allergens disclaimer
At Cunard, we are committed to maintaining high standards of food safety and allergen awareness. While our onboard galleys and kitchens follow strict procedures to reduce the risk of cross-contamination, please note that our food preparation areas are not allergen-free.
When you book, we need you to...
If you book through our website, and you need to make us aware of special dietary requirements or food allergies, you will need to call our Customer Service department at (800) 728-6273. To make sure we’re prepared to cater for you, if you have any allergies, we ask that you inform us at least 28 days before you travel. Should you require kosher or baby food, we ask for a minimum of 12 weeks’ notice.
Guests who follow a kosher diet must inform of us this no later than 12 weeks before sailing. Guests who require baby food must inform us of this no later than 12 weeks before sailing. The baby food we offer is Hipp Organic baby food jars (Stage 1 and Stage 2 only).
If we’re advised any later, or the voyage is booked within this time, we unfortunately won’t be able to accommodate this.
If you’re still unsure if your dietary needs can be catered to on board our ships, please call our Customer Service department at (800) 728-6273. We’ll do our best to accommodate your needs, and we’ll confirm by email (typically within five days), to let you know if we can cater to your dietary requirements.
If there are any changes to your dietary requirements or allergies in advance of your voyage, please call our Customer Service department at (800) 728-6273 as soon as possible, before your voyage, so we can update your dietary records. To make sure we’re prepared to cater for you, if you have any allergies, we ask that you inform us at least 28 days before you travel.
On board your ship
We’ll always do our best to provide tailored menu options that accommodate your dietary needs on board.
Upon embarking your ship, you’ll be contacted by the Head Waiter to welcome you on board and to explain how to order your food. We’ll be happy to organize and book dining for you in your main dining room, or to make any reservations for the specialty restaurants. Guests with severe allergies are advised to use their main dining room to further minimize the risk of cross-contamination.
In the meantime, here’s some information we’d like you to be aware of, all of which will be explained to you in more detail by your Head Waiter on board:
- Lunch and dinner for your first day on board will be pre-ordered on your behalf to ensure your requirements are met. We'll let you know which restaurant to go to on the day.
- During the main dining room meal service throughout the day, guests are provided with the next day's menus for their choices. Your waiter can then make the pre-order for the next day's choices. If you have not come for a meal service or haven’t been given the next day's menu, the menus are sent to your stateroom to complete.
- For our alternative dining venues, we can send a copy of the menu directly to your stateroom to make your selection, and pre-orders can be made 24 hours in advance.
- Afternoon Tea, which can be booked once on board, includes a pre-made selection of gluten-free, no-sugar-added, vegetarian, and vegan sandwiches and desserts.
- Our Room Service team will be provided with a list of all guests’ dietary requirements and allergies.