Answer Salon treatments
Most of our salon treatments, hair services, and manicures are available, as you will be able to move in your wheelchair in this area, and we can adapt most of the treatments to suit you. Pedicures would not be able to be performed if you cannot move from your wheelchair.
Spa treatments
Reflexology can be enjoyed, as you may remain seated in your wheelchair for the treatment. Please note that, unfortunately, it is not possible to provide our guests confined to a wheelchair with assistance getting onto the treatment room beds. However, you are welcome to bring a carer with you for assistance.
Fitness classes
We are unable to offer fitness classes to guests confined to a wheelchair or to those with limited vision.
Thermal suite
Queen Victoria – There is disabled access to Aqua Therapy Centre. Unfortunately, there is no access to the hydro pool, as a hoist system is not available.
Queen Elizabeth – Unfortunately, we are unable to offer access to the Aqua Therapy Centre to guests confined to a wheelchair or who use service animals.
Queen Mary 2 – There is disabled access to Aqua Therapy Centre. A carer would be granted free access to the Aqua Therapy Centre when accompanying a wheelchair-using guest who has purchased a spa package; the carer would not be eligible to enjoy the benefits of the package. It is not possible for us to assist any wheelchair users wishing to get onto the loungers. For the aqua therapy pool, an ADA pool hoist is available, and the spa attendants are fully trained in using the hoist to assist guests.
Queen Anne – Visit our Wellness and beauty on Queen Anne page for details of the spa facilities on board. Accessibility details to be confirmed.