Frequently Asked Cruise Questions

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For more details on any of these questions, please contact your Travel Agent
or call Cunard at (800) 728-6273.

Before You Sail

What is Cunard CompleteAir?
Cunard® CompleteAir is now better than ever with new, lower prices. Cunard's improved program offers all the benefits of a flexible ticket at the price of a restricted ticket, at deeper discounts compared to booking airfare online or directly with the airlines.

Click here for more information.


How can my loved ones reach me on board?
Friends and family can reach you by email, which you will be able to check in the ship’s Internet Centre or via your laptop with WiFi access in the staterooms and public areas (service charge applies). In addition, mobile phones may be used on board — check with your service provider before you leave to confirm you have international roaming service enabled. To connect with Queen Elizabeth, Queen Victoria or Queen Mary 2, please call (001) 732-335-3272 for calls originating outside the U.S.; for calls from the U.S., please dial (877) 266-0185. These numbers connect to the Maritime Telecommunications Network automated voice response where you will be prompted to enter your credit card number and expiration date. Your call will be charged a rate of $7.90* USD/minute upon connecting to the ship.  Calls on the network are limited to a maximum of 10 minutes per call.
* Please note that price listed is subject to change.



What should I pack for my voyage?
Click here for more information.


Can I arrange to have someone handle my luggage to and from the ship?
We offer White Star Luggage Service™, which is provided by a reputable carrier and is available exclusively to our guests. Continental U.S. reservations should be secured at least 35 days prior to sailing date. Service can be requested within 35 days of sailing at an additional cost and is based on destination and availability. Please note you can purchase luggage transfer service home while on the ship. Additional terms and conditions apply. Call (888) 491-0774 for more information.