Legal Information

Website Terms of Use

Introduction

This website is owned and operated by Carnival plc trading as Cunard Line (“Cunard”).

Cunard is committed to respecting and protecting your privacy and helping you make the most of your time on the Internet within a trusted environment. You should not access this Website or use our services until you have carefully read and agreed to these terms and conditions of use (the “Terms”). By using this Website, you and other users of the Website agree to these Terms.  If you do not agree to these Terms, you may not access or use the Website.  We may modify the Terms from time to time without notice to you.  You should check these Terms periodically for modifications.  The provisions contained herein supersede all previous notices or statements regarding our Terms with respect to this Website.  We include the effective date of our Terms at the bottom of these terms.   We hope that this disclosure will help increase your confidence in our website and enhance your experience on the Internet.

Cunard provides you with access to and use of the Website subject to your compliance with the Terms.  No material from the Website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except for as specifically allowed in the Website. 

User Age and Access

By using this website, you represent that you are over the age of 18. If you are under the age of 18, you are not eligible to use our services; please do not use this website. You are also responsible for, and must make your own arrangements for, the provision and payment of all telephone and other equipment and services necessary to access this website.

License

The Website, including all of its contents, such as text, images, and the HTML used to generate the pages, (“Materials”), are our property or that of our suppliers or licensors and are protected by patent, trademark and/or copyright under United States and/or foreign laws. Except as otherwise provided herein, you may not use, download, upload, copy, print, display, perform, reproduce, publish, modify, delete, add to, license, post, transmit, or distribute any Materials from this Website in whole or in part, for any public or commercial purpose without the specific written permission of Princess.  We grant you a personal, non-exclusive, non-transferable license to access our web site and to use the information and services contained here.

By sending e-mail, information or material to us or posting questions, comments, and suggestions in our e-mail area or electronic bulletin board, you grant us the right to use, copy, distribute and otherwise transfer in any way, the entire contents of your transmission in any fashion we see fit. You warrant to us that any such material does not infringe any laws or the rights of any person(s) under copyright, trade secret, trademark, defamation or any other laws. We reserve the right, in our sole discretion, to edit or delete any transmissions or postings, for-any reason or-no reason. For further information on how Cunard uses your personal information, Click here to view the Privacy Policy.

Rules and Limits on and Modifications to the Website 

Cunard reserves the right, for any reason, in its sole discretion and without notice, to terminate, change, suspend or discontinue any aspect of the Website, including, but not limited to, information, data, text, music, sound, photographs, graphics, video, messages or other materials (“Content”), features and/or hours of availability, and it will not be liable to you or to any third party for doing so.  We may also impose rules for and limits on use of the Website or restrict your access to part, or all, of the Website without notice or penalty.  We have the right to change these rules and/or limitations at any time, in our sole discretion.

Specific Prohibited Uses

This website may be used only for lawful purposes by individuals using authorized services of Cunard Line. You are responsible for your own communications, including the upload, transmission and posting of information, and are responsible for the consequences of their posting on or through the Website. Cunard specifically prohibits any use of the Website, and requires all users to agree not to use the Website, for any of the following:

  • Posting any information which is incomplete, false, inaccurate or not your own;
  • Impersonating another person;
  • Constituting or encouraging conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any city, state, national or international law or regulation or which fails to comply with accepted Internet protocol;
  • Posting material that is copyrighted or otherwise owned by a third party unless you are the copyright owner or have the permission of the owner to post it;
  • Posting material that reveals trade secrets, unless you own them or have the permission of the owner;
  • Posting material that infringes on any other intellectual property, privacy or publicity right of another;
  • Transmitting or transferring (by any means) information or software derived from the website to foreign countries or certain foreign nations in violation of US export control laws;
  • Attempting to interfere in any way with the Website's or Cunard networks or network security, or attempting to use the Website's service to gain unauthorized access to any other computer system.

Security Rules

Violations of system or network security may result in civil or criminal liability. Cunard will investigate occurrences and may involve, and cooperate with, law enforcement authorities in prosecuting the user or users who are involved in such violations. You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, the following:

  • Accessing data not intended for such user or logging into a server or account which user is not authorized to access;
  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
  • Attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, "flooding", "mailbombing" or "crashing"; or sending unsolicited e-mail, including promotions and/or advertising of products or services, or
  • Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.

Privacy Statement

Collection and use of information you submit to us through this website is governed by our Privacy Policy. Click here to view the Privacy Policy If you voluntarily submit information to us we may use that information and share it in accordance with the terms of the Privacy Policy in effect at the time we use the information. You may direct us to change or delete any information as set forth in the Privacy Policy. However, if you notify us to change or delete your information, any changes or deletions will only affect future sharing or use of the information. It will not affect any sharing of the information which occurred up until the time we received your request to change or delete the information, any changes or deletions will only affect future sharing or use of the information. It will not affect any sharing of the information which occurred up until the time we received your request to change or delete the information.

Sweepstakes

From time to time we may offer promotions, contests or sweepstakes on our website. If you choose to participate we will collect information including your name, address, age, telephone number and email address. We may also request other information some of which may be optional. We use the information you provide for purposes of conducting the promotion and for other purposes described in this Privacy Policy. Promotions may be sponsored by Cunard alone or with another sponsor or by a third party. Information you provide may be shared with the sponsor or third parties in accordance with Cunard’s Privacy Policy. You must be over 18 to participate in any promotion or sweepstakes. When you participate in a promotion you are subject to the Official Rules governing that promotion which will be posted on the website.

Proprietary Rights

Cunard (or other company whose marks appear on this Website) is the owner and/or authorized user of any trademark, registered trademark and/or service mark appearing on the Website, and is the copyright owner or licensee of the Content and/or information on the Website, unless otherwise indicated.

Except as otherwise provided herein, use of the Website does not grant you a license to any Content, features or materials you may access on the Website and you may not modify, rent, lease, loan, sell, distribute or create derivative works of such Content, features or materials, in whole or in part. Any commercial use of the Website is strictly prohibited, except as allowed herein or otherwise approved by us. You may not download or save a copy of any of the Content or screens for any purpose except as otherwise provided by Cunard. If you make use of the Website, other that as provided herein, in doing so you may violate copyright and other laws of the United States, other countries, as well as applicable state laws and may be subject to liability for such unauthorized use. We do not grant any license or other authorization to any user of our trademarks, registered trademarks, service marks, other copyrightable material or any other intellectual property by including them on the Website.

The information on the Website including, without limitation, all website design, text, graphics, interfaces, and the selection and arrangements is protected by law including copyright law. 

Product names, logos, designs, titles, words or phrases may be protected under law as the trademarks, service mark or trade names of Cunard or other entities. Such trademarks, service marks and trade names, including those listed below, may be registered in the United States and internationally.

Cunard logos and service names are trademarks of Cunard (the "Cunard Marks"). Without Cunard’s prior permission, you agree not to display or use Cunard Marks in any manner. Nothing on the Website should be construed to grant any license or right to use any Cunard Mark without the prior written consent of Cunard.

Trademarks and Service Marks.

BRITANNIA, CARONIA, CONNOISSEUR COLLECTION, CUNARD CARE, CUNARD CONNEXIONS, CUNARD WHITE STAR SERVICE, CUNARD WORLD CLUB, ILLUMINATIONS, MAURETANIA, QE2, QM2, QUEEN ELIZABETH, QUEEN ELIZABETH 2, QUEEN MARY 2, QUEEN VICTORIA, THE CUNARDER, THE MOST FAMOUS OCEAN LINERS IN THE WORLD, the Cunard crown logo, WHITE STAR and A MOST CIVILIZED ADVENTURE are registered service marks or trademarks of Carnival plc, its affiliates or subsidiaries in the United States and various foreign countries. QV, A ROYAL RENDEZVOUS, and MEETING OF THE QUEENS are service marks or trademarks of Carnival plc, its affiliates or subsidiaries in the United States and various foreign countries.

No service marks or trademarks of Cunard may be used in advertising or publicity without the prior written consent of Cunard.

The Queen Victoria ocean liner is not affiliated with, sponsored or endorsed by The Queen Victoria® Bed & Breakfast, which is on the internet at www.queenvictoria.com.  Furthermore, Carnival plc and its ocean liner Queen Victoria are not affiliated with, nor does Carnival plc sponsor or endorse The Queen Victoria® Bed & Breakfast.

Disclaimer of Warranties

THE MATERIALS AND INFORMATION CONTAINED ON THIS WEBSITE ARE PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR THE ACCURACY OR RELIABILITY OF INFORMATION, SERVICES, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THIS WEBSITE AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, EXPECTATION OF PRIVACY OR NONINFRINGEMENT. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Limitation of Liability

IN NO EVENT SHALL CUNARD, ITS AFFILIATES OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR CONTENT OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM OR DIRECTLY OR INDIRECTLY RELATED TO THE USE OF, OR THE INABILITY TO USE, THE WEBSITE OR THE CONTENT, MATERIALS AND FUNCTION RELATED THERETO, INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE, OR ANTICIPATED PROFITS, OR LOST BUSINESS, DATA OR SALES, OR COST OF SUBSTITUTE SERVICES, EVEN IF PRINCESS OR ITS REPRESENTATIVE OR SUCH INDIVIDUAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE TOTAL LIABILITY OF PRINCESS TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) ARISING FROM THE TERMS OR YOUR USE OF THE WEBSITE EXCEED, IN THE AGGREGATE, $100.00.

Dispute Resolution

This website is owned by Carnival plc trading as Cunard Line which is operated and housed at Carnival House, 100 Harbour Parade, Southampton, SO15 1 ST.  Cunard makes no representation or warranty that materials on this Website are appropriate or available for use in other locations. Use of this Website and these Terms and Conditions and the Privacy Policy shall be governed by and construed in accordance with California law, without giving effect to any principles of conflicts or choice of law provisions. Any action at law or in equity arising out of or relating to use of this Website or these Terms and Conditions and the Privacy Policy shall be pursued only in Santa Clarita, California, and you hereby consent and submit to the personal jurisdiction in such venue. Any claim or cause of action you may have with respect to Cunard or the Website must be commenced within one (1) year after the claim or cause of action arose. By using this Website, you agree to arbitrate any and all disputes by binding arbitration administered by the American Arbitration Association (www.adr.org). EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, YOU FURTHER AGREE BY USING THIS WEBSITE THAT ANY DISPUTE AGAINST CUNARD SHALL BE BROUGHT BY YOU INDIVIDUALLY AND NOT ON BEHALF OF ANY OTHERS.

Consent to Processing

By providing any personal information to the Website, all users, including without limitation users in the European Union, fully understand and unambiguously consent to the collection and processing of such information in the United States.

You may contact us with any inquiries concerning these Terms at Cunard Line, 24844 Avenue Rockefeller, Santa Clarita, CA 91355, Tel. 1-800-7-CUNARD (1-800-728-6273); Fax (661) 284-4747.  This website is owned and operated by Carnival plc trading as Cunard Line which controls any information submitted through this site.

General Information

The Terms constitute the entire agreement between you and Cunard and govern your use of the Website, superseding any prior agreements between you and Cunard regarding use of this Site. You also may be subject to additional terms and conditions that are applicable to certain parts of the website.

You agree that no joint venture, partnership, employment, or agency relationship exists between Cunard and you as a result of these Terms or your use of the Website.

The failure of Cunard to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.

You may not assign the Terms or any of your rights or obligations under the Terms without express written consent by Cunard.

The Terms inure to the benefit of Cunard’s successors, assigns and licensees. The section titles in the Terms are for convenience only and have no legal or contractual effect.

This website is owned and operated by Carnival plc, trading as Cunard Line.

Effective date: As of May 2013

© Copyright 2006-2013 by Carnival plc, trading as Cunard Line. All rights reserved