Preparing to sail - before you board

Correct as of February 8, 2023

Find out all you need to know to prepare for your upcoming voyage by scrolling down this page, or by selecting the shortcuts below to find the information you're looking for.

Pre-cruise checklist

Any time after booking:

 

From 21 days prior to embarkation:

  • Plan your travel to your ship’s terminal to arrive at the time specified on your boarding pass.
  • Complete online check-in and print your boarding pass and luggage labels.

If you embark at a port outside of the US, it’s your responsibility to meet all entry requirements for that country at the time of sailing. We can’t accept responsibility if you’re denied entry to a country because you don’t meet its entry requirements.

Essential documentation

Some documents needed to board our ships are the same, but some are new or have undergone recent changes. Check the sections below to ensure you have what you need to get through our cruise terminals and begin your voyage smoothly.

Vaccine and testing policy

For more information on our vaccine and testing policy, please visit our vaccine and testing policy page.

Medical requirements

Unfortunately, we are unable to accept guests who have the following medical requirements:

  • Supplementary oxygen (via tank or cylinder) or require haemodialysis. Guests requiring oxygen via concentrator, those who utilise mechanical ventilatory support (other than overnight CPAP for sleep apnoea) and those requiring peritoneal dialysis may be accepted to travel subject to prior confirmation from our medical team.
  • Within the 7 days prior to the voyage:
    • Have been unwell with confirmed or suspected Covid-19.

Stay well before your voyage

Take sensible precautions a your embarkation draws nearer, by avoiding places which may be crowded and limit close interactions to guests you are travelling with.

Prior to travelling to the terminal, if you're displaying symptoms of Covid-19, please do a lateral flow test and only come to the terminal if the result is negative.

Pre-book dining and activities

You can pre-book select activities and dining venues on your voyage. You can do this once on board from your stateroom telephone, by visiting the Purser’s Desk in the Grand Lobby or by using our digital planner, My Voyage, from an internet-enabled device.

You can also use My Cunard to book shore experiences, purchase drinks packages and more, before you step on board. Log in to My Cunard to see the full range of personalization options for your vacation.

What to pack

In addition to your usual voyage essentials – comfortable shoes for exploring, a great vacation read, a fabulous black-tie outfit for Gala Evenings – you’ll also need to remember a face mask (as you may be required to wear this in select areas of the ship). You may also wish to pack hand sanitizer, although we’ll have plenty on board for you to use, as well as masks too if you happen to need a new one while with us.

We have a chargeable laundry service and self-serve launderettes on board, in case you’d like to refresh your wardrobe during your vacation, or if you’re traveling roundtrip you can take advantage of unlimited luggage allowances. If you prefer not to transport your own luggage, you can have it sent directly to the ship with our White Star Luggage partner, Luggage Forward.

Flights

If you’re catching a flight as part of your vacation, you will need to familiarize yourself with the airline's protocols and entry requirements for the country you’re visiting. You’ll also need to ensure your luggage adheres to their onboard allowances. Please check your flight operator’s website for more information via the list below.

Alternatively, you can have your luggage shipped directly to/from home with our White Star Luggage partner, Luggage Forward.

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