Booking with confidence.
Correct as of: July 1, 2021.
A few mindful changes; still your Cunard voyage.
Flexible transfer policy.In this uncertain environment, we understand that you may appreciate some added flexibility. To that end, we’ve updated our transfer policy. For voyages sailing on or after January 1, 2022, standard payment terms apply. See our policy page for full details.
Insurance and accredited medical professionals.
*CunardCare® is available to residents of the United States (except for the state of New York) and Canada (except for Quebec). The At Ease Waiver program is available for residents of New York, Quebec, Mexico, Puerto Rico, and Bermuda.
We strongly recommend that you secure comprehensive vacation insurance when you sail with us. While we hope you never have to use it, the policy will ensure you’re able to relax and enjoy your vacation with the peace of mind that you’re protected should you need it.
When travelling with us, your insurance should include medical cover and cover for emergency evacuations and medical expenses related to Covid-19. You should also ensure your policy includes cover for repatriation, cancelation and curtailment and full cover for any and all pre-existing medical conditions worldwide, or as a minimum, in the countries you are due to visit.
We continue to operate medical centers on board each Cunard Queen, staffed around the clock by fully accredited doctors and nurses to help support your health needs.
Our promise to you.
If you or a member of your household receive a positive Covid-19 test within 14 days of sailing, or if you are not permitted to travel following completion of the Health Declaration (which is in line with the latest government and industry guidelines) you’ll be denied boarding and will receive a non-refundable Future Cruise Credit (FCC) to the value of the monies paid for your voyage. We will also automatically refund any pre-voyage purchases made through My Cunard*.
If you were part of a linked booking, your friends or family will also be able to opt for the FCC and refund for purchases made. Just ask us to make sure all members of your traveling group are linked when you make your booking.
*If you booked your cruise as part of a wider vacation package, please contact your travel provider for more information relating to their policy in place should you be denied boarding.
While we want to ensure you have the Cunard vacation you've dreamed of, please be aware that we will be significantly reducing the number of guests on our first voyages following the pause in operations to better enable a smooth return to sailing. We have reduced the number of available staterooms and suites on these voyages accordingly.