Preparing to sail - your on board experience.

Correct as of 14 December 2022.

You’ll find a few reassuring changes on board to protect everyone’s health and well-being as well as the usual flourishes and experiences you can expect from your Cunard holiday.

Our protocols can evolve as we work with experts and government bodies to respond to the latest advice, and regularly update our website if and when changes do occur. We recommend revisiting this page before you sail to ensure you’re up to date with the very latest information.

Our ambition remains to return to normal as soon as we possibly can, however due to the length of certain voyages and the destinations we visit, our protocols for sailing do still differ from what you may experience ashore.

Scroll down to discover more about the wide variety of experiences that await you on board, or use the shortcuts to find the information you're looking for.

Health and safety on board.

All guests and crew will be required to follow enhanced health and well-being measures to protect everyone on board. Read the sections below to find out what we have put in place to keep both guests and crew safe and well.

For more information about our return to sailing, visit our Sailing with confidence page.

Holiday your way with My Voyage.

Once on board, you’ll be able to access My Voyage, our complimentary digital planner, from any smart device by joining the ship’s Wi-Fi. My Voyage allows you to browse and book your ship’s restaurants, select entertainment on board, and join a virtual queue (giving you more time to relax while we prepare your table).

If you don’t have a smart device with you on board, you can also make bookings for the spa, dining and shore experiences by calling our dedicated reservations line on 38000 or by visiting the Purser’s Desk in the Grand Lobby.

Facilities and venues.

Most of our on board restaurants, venues and activities will be open and running as usual, so that you can enjoy the Cunard experience you've been waiting for. As staff levels fluctuate however, some venues may have to close unexpectedly. Rest assured, there are many other choices for you on board which we hope you will enjoy.

The spa will be open as usual, for you to relax and soothe your stresses away with an ocean-inspired massage or cleansing facial. However, some spa facilities such as the hydrotherapy pools and sauna may not be available. Please visit the spa reception once on board for the latest updates.

Going ashore.

We know how much our guests enjoy the opportunity to get under the skin of a destination, so for holidays with ports of call we’ve introduced a wealth of new shore experiences to ensure you experience the best of each exciting stop.

You can book from a wide range of shore experiences up to a year before you set sail via My Cunard.

Guests will also be able to go ashore independently but must adhere to Covid-19 protocols in each destination. However, as restrictions in each destination may change at any time, and some destinations may only allow cruise line organised experiences ashore, we highly recommend you purchase Cunard shore experiences prior to travel to ensure you always have the option to explore each destination.

During your holiday, destinations and venues ashore on your itinerary may have various documentation requirements. You’re responsible for meeting the entry requirements of each destination and any venues you may visit ashore, regardless of whether you’ve booked a Cunard shore experience or are exploring independently. Please retain your proof of vaccination status throughout your holiday and keep this to hand when going ashore in case it is required.

Testing may also be required to go ashore in various destinations on your itinerary. These tests will be available to purchase on board (at a cost of $25 per antigen test per person and $35 per PCR test per person). Currently, the majority of ports we will be visiting this year do not require entry testing.

We’ve put together an A-Z guide detailing the current requirements of each of the destinations we visit, which we will update regularly.

Returning home.

We’d like to remind you that it's important to stay up to date with the latest travel requirements relating to all aspects of your holiday. It is your responsibility to organise and complete all documentation and testing requirements, therefore please ensure you are aware of, and compliant with, the latest Government guidance for travelling. This includes travel to your port of embarkation and your return home. The guidance may change with little warning. For the latest government guidance please visit the UK Government website.

More on preparing to sail.