Passenger locator forms.

Pre-cruise requirements for guests travelling to Singapore.

All guests travelling to Singapore will need to complete an SG Arrival Card within 3 days prior to arrival in Singapore. 

Submission via the official SG Arrival Card e-Service is free of charge.

What is the SG Arrival Card?

The SG Arrival Card is an electronic landing card for all travellers to Singapore. It also works as a Travel Health Declaration. A Travel Health Certificate is required by the government to safeguard public health during the ongoing Covid-19 pandemic.

The Singapore Arrival Card is an e-Service that allows foreigners to provide the Singaporean government with important travel and identity information before they reach the country.

It is a completely electronic system that replaces the old paper-based D/E card for Singapore (Disembarkation/Embarkation). Consequently, the D/E system has been discontinued and is no longer available.

You can find the latest entry requirements for Singapore on the official Government of Singapore’s website. We’ve also outlined the most-up-to date information on this page to help you complete the steps you need to take at home, prior to embarking on your Cunard voyage.

How to complete your SG Arrival Card.

All guests travelling to Singapore will need to complete an SG Arrival Card within 3 days prior to arrival in Singapore. 

This can be completed via:

• An online form - https://eservices.ica.gov.sg/sgarrivalcard/
• Or via the “MyICA” app.

Completing your SG Arrival card via the app.

Before embarking for your voyage to Singapore, please download the "MyICA" mobile application. This can be downloaded free of charge from either the App Store (iOS) or Google Play (Android).

Once the app is downloaded, you will need to “create your profile”. 

Within 3 days prior to arrival in Singapore, complete your SG arrival card.

If you wish to save time on your voyage, once your profile is complete, you can continue to complete your SG Arrival Card application and save your submission into drafts. Please remember to submit within 3 days prior to your arrival. 

Completing your SG Arrival Card Online.

Within 3 days prior to arrival at the Singapore port, all guests will need to complete an SG Arrival Card. You will be able to access the webpage for free on board.

Step by step process for completing the Singapore Arrival Card:

1. Go to the official SG Arrival Card E-service website https://eservices.ica.gov.sg/sgarrivalcard/ and click on “Foreign Visitors (including In-Principle Approval (IPA) Holders)".
2. Next, select:
   • “Individual Submission” if you are submitting for yourself only, or
   • “Group Submission” if you are submitting on behalf of a group – (more than one guest). 
3. Next, you need to fill in your personal information: full name, passport number, date of birth, and citizenship. Please include your name as it appears on your passport, including any middle names. Click “Confirm” when you finish.
4. Next, fill in your additional information: sex, date of passport expiry, place of residence, country of birth, email address, and mobile number. Then click “Continue".
5. Next, please complete the “Trip 1 Information” section. Fill in the date of your arrival in Singapore and your mode of travel: by air, land, or sea. Then click “Confirm".
6. On the following page, you will need to select “CRUISE” as your mode of travel. For your accommodation, select whether you are staying in a hotel, residential, or others. If you select hotel, you will need to select in the dropdown the name of the hotel where you will be staying. If it’s residential, you will need to fill in the address. Select “Others” if you are going to Singapore on transit or a day trip. You will also need to select the last city/port of embarkation before Singapore, as well as the next city/port of disembarkation after Singapore. If your next city is the same as your port of embarkation before Singapore, simply tick the box that says “Same as Last City". Next, fill in the date of your departure from Singapore.
7. In the “Others” section, you are asked if you have ever used a passport under a different name to enter Singapore.
8. Next is the “Health Declaration” section. Here you are asked about your travel history and if you have experienced any symptoms of Covid-19 in the last 7 days. Click on “Preview” when you finish.
9. A summary of your answers can be found on the next page. If there is information that you need to change, click on the “Edit” button on the bottom part of the page. If everything is correct, read the declaration then tick the box “I have read and agreed to the declaration” on the bottom part of the page. Then click “Submit".
10. The Individual Submission and Group Submission are almost the same. The difference is that in the Group Submission, you first fill in the information of the lead guest. Once the Health Declaration is complete, then click on the “Add Traveller” button and do the same for any remaining guests.
11. Upon submission of the SG Arrival Card, you will receive an acknowledgment message on the next page. You can either print it or download the message and save it as a PDF on your device. An acknowledgment message will also be sent to your email. You will be required to show the acknowledgment message at immigration in Singapore. If you are unable to print the acknowledgment message, you can show the digital copy at immigration.

Key information you will need.

To complete your SG Arrival Card, you will require the following information to hand:

• Name
• Passport number and date of expiry
• Date of Birth
• Nationality
• Sex
• Place of residence
• Place of birth
• Email and mobile number
• Date of arrival in Singapore
• Mode of travel (air/sea/land)
• Type of accommodation in Singapore, (if remaining on board, transiting or daytrip select “Other”)
• Last city/port of embarkation
• Next city/port of disembarkation
• Date of departure from Singapore
• Upload a digital copy of your Covid -19 vaccinations or print a copy and bring it with you.

For all guests travelling to Jakarta or Bali, the Indonesian government has advised that it is compulsory to provide proof of your Covid-19 vaccination status via the ‘PeduliLIndungi’ app.

For Bali only, it is compulsory to submit a customs declaration online. 

We recommend completing both prior to embarkation.

If visiting Jakarta you will be required to:

• Provide proof of your Covid-19 vaccination status via the ‘PeduliLIndungi’ app. 

If visiting Bali you will be required to:

• Provide proof of your Covid-19 vaccination status via the ‘PeduliLIndungi’ app
• Complete a customs declaration and present the QR code to authorities when going ashore. 

Proving your Covid-19 vaccination status via the ‘PeduliLIndungi’ app.

All guests entering Indonesia are required by the Indonesian government to provide proof of their Covid-19 vaccination. This can be done by installing the ‘PeduliLIndungi’ app and uploading your Covid-19 vaccination certificate. The app is available free of charge on Google Play and the App Store. We highly recommend that you download the app and update your details prior to embarking the ship.

How to complete your Covid-19 status via the ‘PeduliLIndungi’ app.

1. Log in to the ‘PeduliLIndungi’ app.
2. Complete the profile (in the upper left corner) with your full name, identity number, date of birth, mobile number and active email address, and submit.
3. On the front page, select:
   • Vaccination and immunisation menu
   • Then Covid-19 vaccination
   • Then Non-Indonesian vaccination.
4. Select the vaccination status checking button to proceed.
5. If you have never entered data before, please fill in an email address and choose the number of vaccinations you want to input. Make sure to upload the appropriate identity card (i.e. passport number).
6. Enter your vaccination data. When uploading evidence of your vaccination, make sure that it matches the dose inputted. 
7. Confirm your submission. You will see the status Yellow (pending approval) as proof of submission.
8. Wait for the verification process. Please note this can take three to five working days.

If the data according to your application status is Green (approved), you can claim your VNI card in the vaccine certificate menu. If your status is Red (rejected), please reapply by re-uploading the data according to the reason for the refusal.

How to complete the Bali customs declaration.

The customs declaration is only required for guests travelling to Bali. 

You must complete a customs declaration by visiting the Denpasar Customs website and entering your details.

You will need to declare any items that you intend to take ashore with you whilst in Indonesia. Once your declaration is complete, you will receive a QR code that will be scanned by Customs Officials as you go ashore.

Please note, the declaration must be completed individually and can be completed ahead of time. We recommend that you complete this prior to embarking for your voyage.