Booking with confidence.

Correct as of 11 October 2021.

A few mindful changes; still your Cunard voyage.

Complimentary flexible transfers.

For added peace of mind, with our Flexible Transfer Policy you can transfer your booking, free of charge and as many times as you like.

In order to provide booked guests with as much flexibility as possible we have taken the decision to relax our balance due payments terms on all holidays departing up to and including 31 March 2022, to 30 days prior to departure.

For voyages sailing on or after 1 April 2022, standard payment terms apply. See our policy page for full details.

ATOL and ABTA protected.

When you book with Cunard your money and holiday are in safe hands, with the added confidence of ABTA and ATOL protection.

Our promise.

If you or a member of your household test positive for Covid-19 within 14 days of sailing, or if you are not permitted to travel following completion of the Health Declaration (which will be in line with the latest government and industry guidelines) you will be denied boarding and will receive a non-refundable Future Cruise Credit (FCC) to the value of the voyage which is not ABTA or ATOL protected. We will also automatically refund any pre-voyage purchases made through My Cunard*.

If you were part of a linked booking, your friends or family will also be able to opt for the FCC and refund for purchases made. Just ask us to make sure all members of your travelling group are linked when you make your booking.

Our guarantee.

In the unlikely event we need to cancel your voyage, we guarantee you an enhanced Future Cruise Credit (FCC) to redeem against any new booking made with Cunard. If the enhanced Future Cruise Credit offer does not meet your needs, you can request a 100% cash refund on the monies you have paid instead. Please note that new FCCs issued will not be covered by ABTA's scheme of financial protection, although any booking you make using the FCC will then be protected up to the amount of the refund due on your original booking.

FCCs can be used on any Cunard voyage on sale, subject to availability at the time of booking. If the cost of the new voyage is more than the FCC, you can simply pay the difference between the value of the FCC and the deposit or balance payment (if after the date the balance for your holiday is due). You may also use this FCC to upgrade an existing booking. Should you wish to do this, you should contact your travel agent or our Customer Contact Centre, if you have booked direct.

All new bookings using FCCs will be subject to Cunard booking conditions, including our standard cancellation terms. Once an FCC has been applied to a new booking, in the event of a cancellation of a cruise by the guest, any refund will be given in FCC. If a cancellation of the whole voyage is necessary due to Covid-19, you will be given a refund of your FCC.

*If your cruise is part of a wider holiday package booked through a tour operator please contact your tour operator for information relating to their policies in place, should you be denied boarding.

Travel insurance.

It’s mandatory for all UK guests to have comprehensive cruise-specific travel insurance when they sail with us. Whilst we hope you never have to claim, the policy will ensure you’re able to relax and enjoy your voyage knowing you’re protected should you need it.

When travelling with us, your insurance must include medical cover of £2 million minimum and cover for emergency evacuations and medical expenses related to Covid-19.

You must also ensure your policy includes cover for repatriation, cancellation and curtailment and full cover for any and all pre-existing medical conditions worldwide, or as a minimum, in the countries you are due to visit. You will be asked to confirm you have travel insurance at the terminal and you may need to provide proof of your policy. It is your responsibility to ensure you have appropriate cover in place. Unfortunately you will be denied boarding, at your own expense, if you do not arrange insurance.

Cunard has partnered with Holiday Extras to offer appropriate travel insurance for our holidays.

Find out more about the level of cover you will need below.

Find your perfect cruise.