Improve on board entertainment
First of all it was very stressful having to obtain covid test the day before travelling when the other cruise liners didn't require them. Having been on several cunard cruises, there are many things that are much the same. We didn't go to the evening shows as they had the same kind of acts as usual. And, we didn't go to any of the presentations as they were boring or depressing. There needs to be more verity and fun. Seriously considering a different cruise company. Cunard's telephone system is appalling.
We have, booked again.
As I explained in a previous survey, I was disappointed that we docked in Gutenberg rather than Stockholm and Rotterdam rather than Amsterdam. Apart from that everything was fine - especially the service.
In spite of a few criticisms, on the whole an excellent cruise experience
We are regular travelers with Cunard and would travel with them again.
The standards are still very high but there were cut backs All staff were b
The formal nights were not formal no reception dressed up and nowhere to go
Great time on cruise despite the changes.
Pleasant but disappointing. Entertainment good & food too. As a solo dancer , disappointed no dance hosts. Could see cut backs from previous cruises with cunard. Not sure would cruise with again. Ship looking dated.
A real treat for Mum
A wonderful luxurious escape from it all. Mum was looked after so well too. Excursions were great. The city's we visited so interesting.
Je suis très satisfait je recommande
Tres professional Restaurant à la hauteur Spectacl moyen
Excellent service by all staff. Entertainment outstanding. Variety of programs excellent.
A gem of a voyage
This voyage to Denmark, Norway and Sweden was idyllic. The suite was perfect, Leo our butler was a gem and couldn't do enough for us, the dining experience meeting up with Raul the maitre de again was heaven. This was our sixteenth cruise with Cunard and hopefully we will be joining them again in the not too distant future.
Excellent autumn cruise !
Great service , excellent food and good entertainment programme. Very fortunate with the weather in the interesting Nordic ports
Good old-Fashioned service
Lovely experience for our first cruise.
Cunard were very helpful from the point of booking right through to departure. The QM2 ship was superb and the food was excellent on board. Staff were great and I would have no hesitation to recommend them and travel with them again.
Excellent service, food and entertainment. The ship had a high standard of cleanliness
It was excellent in fact booked another cruise with Cunard.
A lovely cruise and I would heartily recommend a Cunard trip to anyone.
Have already booked to holiday again on the Queen Victoria later this year. I think that says everything.
Not the best of experience on this voyage and Cunard are cutting back. Will.he questioning if they will be holding the five star rating.. But will try again.
I have cruised with Cunard on a number of occasions but post-covid, the standards have definitely slipped. It starts with the cavalier attitude it has to answering the phone and helping customers, which is non-existent. I telephoned twice and was on the telephone for more than 100 minutes and gave up as no-one answered the calls. The Queen Victoria needs a refit, but I understand that the Queen Anne has to be paid for somehow and it seems this is due to cost cutting in every department. The staff did their best, but it appears that they have little experience, and the "old hands" were not with Cunard anymore. That saying, the staff really tried, but it was not the happy ship that we sailed on previously. Would I travel again; not sure, we will have to see but the once stately ship that was Cunard has been pared by the accountants and management consultants into a shell of its former self. Let us hope that it returns to calmer waters before the lifeboats are sold off as well.
I thoroughly enjoyed being back on Cunard in late August in the Nordics. The service was as always excellent. Not everything was as it was pre-Covid but that's to be understood. Some of the comments from passengers on the same voyage show a complete lack of perspective, in my view. I think Cunard continues to offer excellent service and very good value for money.