Cunard President, Simon Palethorpe - 7 May 2020.

Update covering crew repatriation and ongoing planning for future cruising safety and wellbeing.

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Video transcript for Simon Palethorpe's 7 May update.

Hello to you all, I’m Simon Palethorpe, President of Cunard.

Since I last updated you, the Covid-19 situation has obviously developed further and we’re continuing to find ways to overcome today’s challenges as well as now planning our future.

Now that all guests have disembarked our ships, we are continuing to ensure that we are doing everything we can to look after our crew and to get them home safely. This is our number one priority at the moment. I’ve received lots of touching emails from you asking how they’re doing.  Thanks to all of you who’ve expressed concern and support.

Last month we arranged for two aircraft to transfer 670 of our Filipino crew from Queen Mary 2, here in the UK, back to the Philippines. As for Queen Elizabeth, she has just sailed from Australia to the Philippines and we will shortly disembark 531 Filipino team members following a quarantine period while at anchor in the Bay of Manila. But we also have smaller numbers of crew from all over the world, 30 other countries and we’re working tirelessly to get them safely home too.

With an eye on the future we’re looking forward to welcoming them all back on board as soon as we're up and running again.

During this time, as we pause sailing, we're constantly thinking ahead to what's next. Covid-19 will mean that there will inevitably be some changes to how cruise holidays might look in the future, but now is just too early to for us to be definitive over what these changes might involve.

What we can say is that when Cunard ships return to service, we will have the highest levels of health and safety protocols in place. We are working with all the relevant bodies to review every aspect of a holiday with us to ensure we have the seal of approval and accreditation from the most trusted and informed sources.  This singular desire for safety is nothing new.  It has actually been at the heart of Cunard since our very first sailing 180 years ago, when Samuel Cunard, instructed “Safety is all that is required.”  But rest assured, a fabulous experience is right up there too!

Until my next update, do please take care of yourselves and those around you. I know that we’re going to get through this, together.

And stay safe. Thank you.