Future Cruise Credit Terms and Conditions.
In light of the Covid-19 Pandemic, many guests have accepted FCCs in relation to cancelled cruises. FCCs can be used any time until 31 December 2021 and can be redeemed against any new booking on a Cunard holiday on sale in that period. FCCs can be used on all fare types of Cunard holiday, subject to availability at the time of booking. Where the cost of the new holiday is more than the FCC, guests can simply pay the difference between the value of the FCC and the deposit or balance payment (if within 90 days).
Guests may also use their FCC for a second cabin to bring friends or family with them or to upgrade their existing booking. Should guests wish to do this they should contact their travel agent or us, if they have booked direct.
All new bookings using FCCs will be subject to Cunard Booking Conditions, including our standard cancellation terms. Once an FCC has been applied to a new booking, in the event of a cancellation of a cruise by the guest, any refund will be given in FCC. If your voyage is cancelled by Cunard due to Covid-19, you will offered the same options as all other guests at that time.
100% of the price you paid for your cruise and held as an FCC is protected by ABTA or ATOL, so in the unlikely event of Cunard insolvency, your money will be refunded under those financial protection arrangements. Please retain all booking documentation, receipts, confirmation, invoice documents, ATOL Certificate (for fly-cruises) and your proof of payment, such as credit card statements.