What is Cunard White Star Service?

Cunard is synonymous with elegance, luxury and its renowned White Star Service which sets the standard by which all others are judged. Cunard’s commitment to ensuring each guest is pampered begins at the White Star Academy where each crew member is trained to provide impeccable service.

White Star

 

Cunard prides itself on standards of service that go above and beyond, exceeding the expectations of our guests. We call this White Star Service.

You’ll experience this the moment you step on board when our white-gloved officers and crew greet you with a smile and warm welcome.

From then on you’ll notice that every detail of your cruise has been carefully considered to make sure you have the most enjoyable, memorable and luxurious experience aboard The Most Famous Ocean Liners in the World.

 

Service of distinction

All our staff are trained at our White Star Academy, so each and every member of our crew delivers the same high level of service across every element of your cruise.  

Every member of our crew is polite, courteous and immaculately dressed at all times: we’re always ready and waiting to serve our guests.

Our staff speak English in all guest areas, and are very knowledgeable about our ships and services – whether you need ideas about activities such as dining, accommodation, entertainment or pampering, or want to know facts about the ship. Nothing is too much trouble.

Our heritage is something we’re very proud of – in fact it’s where the name White Star Service comes from.

 

A history of excellence

In return for a British government loan, in 1929 Cunard agreed to complete the construction of Queen Mary and take over the running of the White Star Transatlantic Fleet.

Today, White Star Service is a lasting legacy of our historical connection to the White Star Line and honours the golden era of these elegant and luxurious vessels.

 


Our Ships

Queen Elizabeth

Queen Elizabeth

Christened by her namesake, Her Majesty The Queen in October 2010, Queen Elizabeth is the newest Cunard ship and the third to bear the name. Modern and spacious, she has everything you’d wish for on board.

Queen Mary 2

Queen Mary 2

The newly Remastered Queen Mary 2 is the epitome of a luxury liner. The flagship of the Cunard fleet offers the last word in travel luxury – from the largest ballroom at sea to the sumptuous Commodore Club.

Queen Victoria

Queen Victoria

Queen Victoria is exactly what a Cunard ship should be. She’s sleek and contemporary, with a traditional red and black exterior. Inside is all about warmth and luxury, privacy and comfort.

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What is Cunard White Star Service?