Accessibility

Hotel stays and/or transfers

If you have booked a hotel with us as part of a pre or post-cruise package (including land tours), and have special hotel accommodation requirements, please let us know as soon as possible so we can secure a suitable room for you. This will be subject to availability as accessible/adapted hotel rooms are limited. 

To advise of any such requirements, please speak with our Customer Contact Centre on 0843 374 0000*.

If you are a full time wheelchair/mobility scooter user or are unable to board a coach our chosen suppliers will be informed so they can provide the most suitable vehicle available. If you have any specific transport requirements, please speak with our Customer Contact Centre on 0843 374 0000*.

*(calls cost 3p per min plus your company’s network charge)