Accessibility

Flights

If you choose a fly-cruise holiday, you will be required to check in your wheelchair/mobility scooter at the airport with your baggage. 

Please request as soon as possible any mobility assistance you require on the questionnaire. Airport assistance is only provided from check-in by the airport operator. Please ensure details of any mobility aids you will be taking are provided no later than 14 days prior to your departure.

Availability of alternative meals is dependent on the airline and normally consist of vegetarian, vegan, diabetic or gluten free options. For scheduled flights please review the airline’s website. 

Any medical equipment you require on board the flight must be battery operated as the airline will not provide a power supply. If you require additional oxygen on your flight, please contact us urgently on 0843 374 0000* option 3 as airlines dictate that only one passenger is permitted to fly with additional oxygen. 

Please also inform us immediately if you intend to bring your own hoist or commode as there may be airline weight associated restrictions or if you require additional baggage allowance for mobility equipment/medical supplies.

For further information on flying with a wheelchair/mobility scooter and/or medical equipment, please click on the link below

Can I fly if I have a pre-existing medical condition, reduced mobility or any disability that requires assistance?

*(calls cost 3p per min plus your company’s network charge)