24305 Town Center Drive, Suite 200
Valencia, CA 91355
Cunard Customer Service Hours:
Monday - Friday 5am - 6pm Pacific Time (8am-9pm ET)
Saturday and Sunday 6am - 3:15pm Pacific Time (9am -6:15pm ET)
In order to respond more timely and accurately to your inquiries, please choose the category that most closely resembles your question.
Also, please be sure to check our FAQs section as it often contains the answer you are looking for. If you are unable to find the answer to your question on the Cunard.com website, please call (800) 728-6273.
Cruise Vacation Planner:
Call (800) 468-7752 or click here to place request for a Cruise Vacation Planner to contact you.
Cunard CompleteAir Programme:
Call (800) 728-6273 to Book Air Directly.
Download CunardCare Guest Protection
Click here to order brochures for U.S. and Canada.
Order brochure for International - please contact the Cunard International sales agent in your country to order a brochure.
Immigration information (please call (800) 728-6273).
Cunard World Club
Click here to udate Personal Information
Request for Member number (please call (800) 728-6273).
Status of a new Membership number (please call (800) 728-6273).
Military Personnal Cruise Benefit Programme
Click here to learn more.
Ship Related Questions
Click here for information on specific ships.
Click here for general On Board Information.
Lost and Found
An item you've lost or found (please call (800) 728-6273).
Missing or damaged luggage (please call (800) 728-6273).
Click here for Shoreside Employment Opportunities.
Click here for Shipboard Opportunities.
Pre Voyage Questions or Concerns
For questions about hotel packages, pricing inquiries, or hotel locations, please contact your local Travel Agent or call us at (800) 728-6273 for assistance.
Post Voyage Questions or Concerns
For any post-cruise questions or concerns, please address your comments to our Guest Relations Department.
Sign in failure to Voyage Personaliser (please call (800) 728-6273).
Report site problems or broken links (please call (800) 728-6273).