Grills Personal Service

Your Every Need Catered For

You’ll notice the excellent personal service everywhere, in every detail — from the fragrant fresh flowers and crisp linens to the club-like dining rooms and private lounges. From priority embarkation until priority disembarkation, your butler or concierge will gladly attend to any requests, whether stocking your bar to your tastes or exploring ashore. Fresh strawberries and champagne greet you, along with luxurious details like soft robes.

Queens Grill guests will also appreciate how pre-dinner canapés arrive in your suite, without the need to ask, while formal nights bring a culinary turndown treat. After all, true luxury is very much in the details.

Intimate Luxury on a Grand Scale

"The Grills Experience creates an environment with a relaxing atmosphere, where you will receive first class and personalised White Star Service, fulfilling your every need and all your expectations!"
Ico Pranic - Senior Maitre d' Hotel, Queen Elizabeth

“Grills are all about the personal service and the understanding of our Guests needs. Attention to detail and the first impression. Being proud of the white glove service in the Suites.”
Roger Leonen - Butler, Queen Mary 2

The Grills Experience

The Grills tradition began aboard Queen Mary in 1936, when guests paid an extra tariff for an evening of dining and dancing in the sophisticated Verandah Grills. It proved so popular that Queen Elizabeth 2 continued this concept with her Grill Room; in 1972, her new Penthouse Suites were paired with a Grills restaurant, signalling the end of the extra tariff. Three years later, the Princess Grill was introduced for guests travelling in deluxe staterooms, followed by the Britannia Grill in 1990. During this time, Cunard Grills restaurants have consistently ranked amongst the very finest at sea.