1. Membership
Membership of the Cunard World Club is automatically awarded on completion of your first voyage with Cunard. Voyages and days on board are awarded to members following the completion of each voyage. Membership is only available to individuals over the age of 18 and not to groups or companies. Your membership account must be held in your full name as it appears in your passport. You must book in your country of residence and quote your Cunard World Club membership number and the membership number of all individuals in your party, at the time of booking to ensure that memberships are automatically updated and all benefits are received once on board.
2. Voyages and days on board
Your membership tier is defined by the number of voyages or days on board you have completed. Voyages or days on board will be accrued on completion of the voyage on which they were earned (except on World Voyages, where days on board are accrued at the end of each segment, as defined by Cunard).
You will not accrue a voyage or days on board:
in respect of any time spent travelling or in a hotel, for example as part of a fly voyage or land tour;
in respect of any time you would have spent on a Cunard ship but for the cancellation or curtailment of that voyage, for whatever reason;
in respect of time spent by other members of your party or family (whether or not they are Cunard World Club members),
or for unused berths in your stateroom;
in respect of any nights gained or lost through travelling over the International Date Line during a World Voyage or segments of a World Voyage.
Voyages and days on board are personal to you and may not be transferred to any other person.
3. Benefits
All benefits are subject to availability and all benefits may be withdrawn or altered at the absolute discretion of the Cunard World Club. Without limitation, we reserve the right to make exclusions or exceptions to the availability of benefits. Some benefits may not be available on voyages of 5 days or less. Benefits are personal to you and not transferable. No cash alternative is available. No benefit may be claimed retrospectively, i.e. by claiming a benefit that you were entitled to claim but which you did not claim at the time when you were entitled to do so. No benefits may be claimed in respect of nights spent on a ship for inaugural and overnight events, as an invitee of a charterer of a Cunard ship or any voyage on which you have travelled on a reduced rate fare or as a concession (a list of concessionary types may be obtained from us on request).
4. General
Queries relating to Cunard World Club membership should be addressed to:
Cunard Line UK
00 44 (0)845 071 0305
Cunard Line North America
1-800-7-CUNARD
Cunard Line Australia
13 24 41
Cunard Line New Zealand
0800 444 786
Cunard Line- Germany and Austria
00800 180 84 180
All on board Cunard World Club benefits will be the same regardless of where you reside. However for Cunard World Club members who live outside the UK, North America, Australia, New Zealand and Germany, we reserve the right not send to you all the information we send to members resident in these regions, e.g. promotional mailings and The Cunarder Magazine. Brochures showing fares in your local currency may be obtained from your Cunard travel agent.
We reserve the right to terminate the Cunard World Club or change these terms and conditions at any time without notice. Cunard will not be liable for refunds or for damages resulting from any changes to any aspect of the Cunard World Club or for damages resulting from failure to deliver any services forming part of the programme. You should review these terms and conditions periodically for changes.